Stay away from this Chateau at all cost.
My husband to be and I, took a week to look around different Chateau's in France. Firstly we had organised our trip and one of the potential venues was Chateau de Pitray. During the course of emailing them to book our stay we were offered two nights completely FREE of charge so that we could get a feel of the place, we had only planned for one day/night but we decided to take them up on what seemed a lovely offer. I had also asked many times in an emails before this offer of two nights free stay, how much it would cost for a nights stay.. i never got answered at all.
WELL after two nights stay we were asked to pay 300 euro's for the two nights. We explained that we had infact been emailed and offered two nights free. They said that was not the case and that we would only have the money back if we booked our wedding there (now although this is a common process). We were not expecting that at all after the emails regarding a stay with them. And actually I have no idea how they decided upon that cost at all. When we got home and emailed them regarding what had happened, forwarded the original email to them... they have told us there is nothing they can do and are not interested in the confusion caused and will not refund any part of it. Two different managers and an owner that have not decided on costs, for anything!
To add to this we also had a meeting regarding cost's of a wedding package. The whole pricing is very confused and seems like no matter how many times they say no hidden costs there are tons. Firstly we were told by one of the managers that there is no corkage charge on the wine as they do NOT have a lincence so are not able to charge for alcohol... (which is the normal pratice with chateau's that don't have a lincence) then we were told that infact it is 4 euros a bottle charge.
As wedding's there are normally for a weekend if you are coming from the UK you are offered to have a buffet (of two tagines) done by the female manager for 35 euros a head... this so kindly includes a glass of wine! They charge SO much for what they offer. And when you compare it to the costs of other chateau's that offer the same event but with better rooms, swimming pools, kitchens etc etc the list goes on it is a joke how much they try and charge for what is offered.
Not just this you do have ANY fresh bread or cheese for breakfast its frozen and then just cooked in the morning... you are in FRANCE... bread and cheese should be fresh.
I have a huge list of things that are wrong with this venue, and it mainly comes down to the owner and the people who run it. You feel like like you should be even grateful to them... and much like a review I have read on here there is a strong feeling of being smug and you are lucky to get what you get.. at a BIG cost!
DO NOT BOTHER WITH IT!
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.