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“Thanks to TripAdvisor a wonderful discovery” 5 of 5 stars
Review of Casa Loma Lakeshore Resort

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Casa Loma Lakeshore Resort
3.0 of 5 Resort   |   2777 Casa Loma Road, West Kelowna, British Columbia V1Z 1T6 , Canada   |  
Hotel website
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Hotel amenities
Ranked #2 of 5 hotels in West Kelowna
Victoria, Canada
Top Contributor
51 reviews 51 reviews
19 hotel reviews
Reviews in 29 cities Reviews in 29 cities
19 helpful votes 19 helpful votes
“Thanks to TripAdvisor a wonderful discovery”
5 of 5 stars Reviewed June 1, 2013

Stayed with a visiting relative in a 2 bedroom cabin for 2 nights and wish it had been longer. The cabin was very well-outfitted and comfortable. Nothing we needed was missing. Pre-summer season, so quiet and relaxing, both day and night. Owners have established reasonable house rules re quiet hours and privacy to ensure everyone enjoys their stay. The private bbq and patio with view across Lake Okanagan were a treat and we used them both. Still cool so didn't take advantage of the pool and hot tub but the provincial park behind the property was a great walk with fabulous views. Hotel staff were welcoming and helpful. Casa Loma deserves its #1 rating and we will return rather than staying in average or expensive hotels in Kelowna.

  • Stayed May 2013, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Heather S, General Manager at Casa Loma Lakeshore Resort, responded to this review, June 5, 2013
We're happy to hear you had a great visit in Kelowna ! Our staff always appreciate hearing the comments of a pleased guest - it makes their hard work so much more worthwhile. We have to give cudo's to the unit owners who keep each one so up to date, freshly decorated & well equipped. The Villa or cottage type units are very popular, but many would argue that the larger units in the main building can't be beat. We're just glad that you chose to stay at Casa Loma ! Thank you for taking the time to contribute a review.
Heather Schaub, General Manager
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84 people have reviewed this hotel

Traveler rating
    61
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    5
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (22)
Date | Rating
  • English first
  • Any
English first
Kelowna, Canada
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 31, 2013

It was our second off season staying at Casa Loma. A perfect spot for us to settle in for a few months. I was able to get much completed on a new book I am writing in the relaxed and near silent surroundings. Our cabin perched on cliff above Lake Okanagan made for a relaxed and scintillating writing spot. I took time out from putting words on paper to find creative ideas while I hiked and ran along the trails beside the lake as Spring began to burst into life. This year I took tons of great photos of birds, wildlife and the odd storm that rolled through. The bald eagles are spectacular as they flew by the window daily and the Osprey were amazing and although hard to capture on camera - I did this year. We will make Casa Loma our go to cabin year after year as long as we need a quiet home away from home. Many thanks to the entire staff for once again making us feel at home and truly comfortable.

  • Stayed February 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hamilton, Canada
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed April 11, 2013

We stayed in a suite over the weekend and were happy with our stay. This was just a one night getaway for our anniversary. The suite had one bedroom, full kitchen, beautiful huge deck and lakeview. The bathroom was an ensuite to our bedroom and the two things I would have changed about the room is to put a giant jacuzzi tub (it had a large one person tub), and then have that tub fill with hot water. The water stayed lukewarm at best even after running it for a long time. But all in all, it was a really nice resort for a couples getaway. We had dinner at the Bonfire restaurant and the food and service was really great. My husband ordered his steak 'chicago rare' and it was perfect (which apparently doesn't happen very often). We would have . I would recommend this resort for a getaway as it was really quiet this time of year.

  • Stayed June 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Heather S, General Manager at Casa Loma Lakeshore Resort, responded to this review, April 24, 2013
We appreciate your review Helen and are pleased that you had an enjoyable weekend in Kelowna and West Kelowna. Casa Loma Lakeshore Resort does have wonderful one bedroom suites with full kitchens, full decks and beautiful lakeviews. There are also two & three bedroom suites and two bedroom Villa units. We rarely have shortages of hot water having done a $5.5 million dollar renovation of the property just 3 years ago. We do not have a restaurant on our property and I can't help but wonder if you perhaps have us confused with another local property. If you and your husband return to the area, we most certainly welcome you to stay at Casa Loma Lakeshore Resort. Heather Schaub, General Manager
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1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed February 13, 2013 via mobile

What an amazing, beautiful experience. Not only is this the nicest place I've ever stayed, but the people are amazing. It's like a family and everybody treats you so well. The staff is amazing and the guests are so happy and excited to meet new people. It's an excllent place for a family or even just for friends. Beautiful location. Beautiful view. Beautiful people. And I will be back every chance I can get.

  • Stayed July 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Heather S, General Manager at Casa Loma Lakeshore Resort, responded to this review, February 18, 2013
Thanks for the great review - we appreciate your comments !
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Edmonton, Canada
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed January 23, 2013

We stayed at the Casa Loma Lakeshore Resort in August 2012 for 5 days with our 2 young children. The resort was a perfect choice for us, great quiet location with fantastic views across the lake. The staff were fantastic, cleaning staff and grounds crew do a great job - the unit, the beach and grass, the pool - it was all spotless! We really appreciated the playgound and free yoga sessions (my 4 year old still talks about the time we did yoga in Kelowna!). Our unit was very well equipped and suited our family perfectly - we would put our children to bed upstairs then enjoy a bottle of local wine on the deck and enjoy the beautiful surroundings! We hope to return again and again!

  • Stayed August 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Heather S, General Manager at Casa Loma Lakeshore Resort, responded to this review, February 4, 2013
Thank you for taking the time to post your review about your stay with us - the staff are always delighted to hear their hard work was appreciated. The complimentary Yoga & Aqua Fit classes will be back for the summer of 2013. Plans are in the works to add an exercise room as well !! We do hope that we see you back at the Resort again soon!

Heather Schaub
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
British Columbia
Senior Contributor
41 reviews 41 reviews
13 hotel reviews
Reviews in 21 cities Reviews in 21 cities
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed November 5, 2012

Casa Loma is in a fantastic location in Lakeview Heights. It is close and easy access to the bridge entering Kelowna or the highway to West Kelowna, yet offers a quiet isolated lakeside location. The website showed no vacancy but we found options through 3rd party websites (via Trip Advisor). We stayed the last week of August so the summer tourist traffic was subsiding. We booked a 1 bedroom which was on the ground floor. The layout was fantastic and offered lake view from the living room and bedroom. It was pricey and a splurge for us. The value is in the location and view but there are some drawbacks. The unit showed wear and tear or poor quality detail work in the kitchen and bathroom. There were kids chasing each other right outside our patio and we heard noise from the unit above. The parking spaces are very tight. We have a small car but the SUV parked beside us left no room to open doors. After a day trip we found a housekeeping cart in our stall and had to move it ourselves. And we were surprised at the sign stating you would be charged extra if the kitchen was left dirty. We would probably stay again during the off-season when the rate is lower.

  • Stayed August 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Heather S, General Manager at Casa Loma Lakeshore Resort, responded to this review, November 28, 2012
Thank you for your review. We do enjoy our quiet location while still being so handy to downtown Kelowna. Our units are all privately owned so each displays the personality of the different owners. We do a review of each unit annually and make recommendations and/or requirements of each owner to keep their unit up to our high standards. We will be certain to mention your comments on our review sheet this year. We do appreciate your comments and look forward to seeing you on a return trip.
Heather Schaub, General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Calgary, Alberta
Top Contributor
139 reviews 139 reviews
39 hotel reviews
Reviews in 51 cities Reviews in 51 cities
127 helpful votes 127 helpful votes
5 of 5 stars Reviewed October 22, 2012

We stayed here in June, so my recollection may be hazy, but it certainly deserved the number one ranking on tripadvisor.
When I called to make enquiries earlier on in the year, Manager Heather was very patient in explaining to me how I can select the right kind of accommodation for our group who planned to celebrate a birthday here . In the end, we had a two bedroom townhouse, where we gathered for meals, plus a separate one bedroom condo for ourselves. Our one bedroom was huge and quiet,the townhouse was close to BBQ facility. Both units had excellent view of the lake, perfect tranquility. Kitchen ware, linen, toilet supply were all a plenty.
Million dollar view and spacious living quarters for the price of a hotel room, it doesn't get better than that.

  • Stayed June 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Heather S, General Manager at Casa Loma Lakeshore Resort, responded to this review, November 28, 2012
We appreciate you taking the time to add your review. Our six different unit types and sizes make it easier to find just the right accommodation for singles, families, business associates, golf groups, reunions, celebrations, wine tour participants - whatever your needs may be. Our staff endeavor to make every visit a special one. We're glad to hear your family enjoyed their stay and we hope to see you again - no need to wait for another birthday!
Heather Schaub, General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about Casa Loma Lakeshore Resort

Address: 2777 Casa Loma Road, West Kelowna, British Columbia V1Z 1T6 , Canada
Phone Number:
Location: Canada > British Columbia > Okanagan Valley > West Kelowna
Amenities:
Beach Free High Speed Internet ( WiFi ) Free Parking Kitchenette Suites Swimming Pool
Hotel Style:
Ranked #2 of 5 hotels in West Kelowna
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Casa Loma Lakeshore Resort 3*
Official Description (provided by the hotel):
Off Hwy 97S. ... more   less 
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Also Known As:
Casa Loma Lakeshore Hotel West Kelowna
Casa Loma Lakeshore Resort Kelowna/West Kelowna

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