Stayed for one night on a Saturday with my husband. I like the location because it's the first hotel you see when you drive in from the West. The guy that checked us in was friendly and polite! This doesn't happen often in Kelowna...
We were put in a regular room with one queen (even though I asked for 2 beds). There was a giant foot print on the bathroom floor and the toilet had been used and not flushed. The AC was on high and the room was freezing. I called front desk and said I was a bit grossed out and freezing and I was wondering if I could move to another room. There were no more rooms available so we had to stay in the one we had. Oh well. It was clean except for the bathtub. There is mildew in the tiles and the bathtub is gross.
We were really tired and didn't feel like sitting in the restaurant so we ordered room service. My pasta was cold. I thought it was weird that the food wasn't brought into the room for us. My husband brought in the plates one at a time and they weren't covered - probably why they were cold...I think that restaurant needs to learn a bit about room service. Also, don't expect the food to be tasty, make sure you ask for salt.
You can tell it's not a new hotel but it's clean (except the bathroom). I have definitely stayed in better holiday inns, next time I come to Kelowna I will try to stay elsewhere, but it wasn't THAT bad. At least they had TV and free high speed Internet.
- Official Description (provided by the hotel):
- Welcome to the Holiday Inn West Kelowna Nestled in the heart of the Okanagan Valley in West Kelowna, this Holiday Inn hotel is a short drive from Okanagan attractions and BC's renowned wineries. Business travelers to our West Kelowna hotel enjoy the convenience of our flexible meeting facilities. Our four meeting rooms can be modified for multiple configurations, and our catering and helpful staff make Holiday Inn the perfect place for guests' meetings, seminars and celebrations. Recently renovated and re-opened, our ballroom is perfect for hosting a wedding reception or company event. Guests also benefit from close proximity to local businesses and attractions. While there is plenty to do in West Kelowna, outdoor activities are easily the most popular Okanagan attractions for visitors at our Holiday Inn hotel. For ski enthusiasts, Crystal Mountain is a scenic 30 minute drive away, and Big White Ski Resort has a shuttle that picks up guests at our door. Also within close proximity are several golf courses, Okanagan Lake and many shopping centres. Our suburban West Kelowna hotel's amenities include an indoor/outdoor saltwater swimming pool, outdoor whirlpool, fitness centre, complimentary high-speed wireless Internet access, and an on-site restaurant and lounge. Whether you are in town for the Wine Festival or business, our Holiday Inn West Kelowna hotel's friendly and helpful staff will take great care in ensuring you have a memorable stay. ... more less
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- Also Known As:
- Holiday Inn Kelowna Sw-Westbank Hotel West Kelowna
- Holiday Inn Westbank
- Westbank Holiday Inn
- Holiday Inn West Kelowna