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“A little disapointed” 3 of 5 stars
Review of Super 8 West Kelowna

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Super 8 West Kelowna
2.0 of 5 Hotel   |   1655 Westgate Road, West Kelowna, British Columbia V1Z 3P1, Canada (Formerly Comfort Inn)   |  
Hotel amenities
Ranked #5 of 5 hotels in West Kelowna
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149 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (13)
Date | Rating
  • English first
  • Any
English first
Surrey
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed May 23, 2013

Our first hotel room was freezing, and when we turned on the heat, it smelled like fire, and the fire alarm went off. We asked to be moved, and the staff were fantastic, but unfortunately that doesn't really make up for the unsafe room. Also the indoor pool wasn't heated, and the hot tub was broken, which was literally the reason we booked this hotel.
Big, nice breakfast with a great staff, but I'm not sure I would prefer that over a functioning hotel.

  • Stayed May 2013, traveled with family
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Super 8

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Seattle, Washington
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed May 13, 2013

Rooms were large and very clean. Manager offered to put us on the tree side so we would sleep in a quieter atmosphere than facing the road. Staff was outstanding both evening and morning. Kudos to you for eliminating styrofoam! Breakfast was good with staff very attentive. Only downside- the toilet was very low for my 6 ft. husband!

Room Tip: hint: one side faces a tree area, and is much quieter than the road side.
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  • Stayed May 2013, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotel M, General Manager at Super 8 West Kelowna, responded to this review, May 23, 2013
It's always great to get the feedback about our staff's genuinely friendly and warming service. We are glad you enjoyed the Super 8 West Kelowna hotel which is within 7 minutes to many wineries. We are just as pleased with our spacious rooms from our newly revitalized deluxe and executive rooms and lobby. As for the toilet, our manager is 6ft 7. Your husband and our manager might be on the same page. We hope to see your return to our location if you find your way back to West Kelowna.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Vanderhoof
1 review
3 of 5 stars Reviewed May 8, 2013

I was suprized that our beds wheren't made up every day and clean towels .2 guys in the room but only one bottle of shampoo,the front desk staff was very hopeful and friendly..

  • Stayed May 2013, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service

Review collected in partnership with Super 8

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Super 8 West Kelowna

Address: 1655 Westgate Road, West Kelowna, British Columbia V1Z 3P1, Canada (Formerly Comfort Inn)
Location: Canada > British Columbia > Okanagan Valley > West Kelowna
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #5 of 5 hotels in West Kelowna
Price Range (Based on Average Rates): $
Hotel Class:2 star — Super 8 West Kelowna 2*
Official Description (provided by the hotel):
Conveniently located in beautiful West Kelowna, Super 8 Hotel West Kelowna offers a great experience and service for good value. The hotel is located a very short distance to many of the best wineries in the Okanagan valley, halfway between downtown Kelowna and historical Westbank. Complimentary breakfast, free WIFI, Ample parking, suites with kitchenettes and some meeting space options combined with it's central location make this place the perfect base for groups and individual travellers wishing to explore this great area. We pride ourself in the quality of our service and strive to exceed your expectations at every visit. ... more   less 
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Also Known As:
Comfort Inn Westside Hotel West Kelowna
Comfort Inn Kelowna
Kelowna Comfort Inn
Super 8 West Kelowna

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