We last stayed here about 18 months previously when I gave it the same score, but it was now let down by a different aspect.
The superb location and the classy ambience remain. The staff are again excellent; the food and service is better than it was last time, and it was good then. The breakfast has significantly improved, well cooked, served and presented (shame about the 'plastic' sausage which survives!). The cold buffet is extensive and attractive. A good experience.
The room (201) is of reasonable size, with a sea view. Acceptable decoratively but the peeling paint in the bathroom lets it down.
I hope that by the time the next guests have this room the hotel has replaced the bed; this was of dos-house quality. It had clearly started out as pretty cheap-jack affair totally lacking in providing any degree of support, and over the years (many) it has degenerated, having probably passed through secondhand furniture dealers and house clearers hands.
I filled in the 'snag list' and left it on Reception, and the staff seemed genuinely sorry.
Having had a bad experience of staying at a hotel, again in Weston, where I was required to pay up-front, I had pledged never to stay at such an establishment again. I was appalled to find that the Royal had now adopted this insulting practice. Could be that they expect all their guests to be the type who bugger-off without paying?
Terrible bed but the rest is OK.
- Also Known As:
- Royal Hotel Weston Super Mare
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