This hotel is situated right in the heart of Western .In front is the grand pier and promenade and located just behind the indoor shopping centre and town.
It is a very old hotel and a little run down in areas ,but is being renovated at present (this did not cause too much noise)and everywhere was clean and warm .
Our room was not the best view from window ,but we did not spend too much time in there anyway.
The food was very good indeed ,with plenty of choice, and was cooked to perfection.
The waitresses' were very friendly (as was all the staff )and efficient ,always prepared to go the extra mile to make sure we were enjoying our meal.
The hotel provided entertainment every night in the charlie Chaplin bar ,which was perfect for the customers it had, everyone seemed to enjoy it and lots of dancing was taking place .
I think we had very good value for money and would stay there again when visiting Western .
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Thank you for your kind comments regarding the position of our hotel – our guests often enjoy having the best Weston has to offer within walking distance.
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Our current renovation work is being managed carefully to ensure minimal disruption to our current guests - the quality of accommodation we offer to our current guests is our first priority.
Unfortunately, most hotels have rooms on both the front and the back, and we’d ask guests to request a sea view room (at no extra cost) if they will be spending large amounts of time in their room. We’re pleased to hear this didn’t impact your stay.
Our food is prepared fresh and using the finest ingredients, and as such we rarely receive anything but praise for our dinner and breakfast menus. I’m pleased to hear your comments echo this!
The staff in our restaurant are committed and work hard to ensure each guest is treated individually and everyone is enjoying their meals. Entertainment in the evening is particularly popular, and quite often creates a friendly and enjoyable mood!
We look forward to welcoming you back to Weston-super-Mare
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.