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“Excellent food excellent service” 5 of 5 stars
Review of Lanhydrock Hotel and Golf Club

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Lanhydrock Hotel and Golf Club
3.0 of 5 Hotel   |   Lostwithiel Road, Bodmin PL30 5AQ, England   |  
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Ranked #3 of 9 Hotels in Bodmin
Guisborough, United Kingdom
Senior Contributor
45 reviews 45 reviews
22 hotel reviews
Reviews in 34 cities Reviews in 34 cities
41 helpful votes 41 helpful votes
“Excellent food excellent service”
5 of 5 stars Reviewed October 12, 2013

We were lucky to have been squeezed in for a Sunday Carvery lunch without a prior booking. This is a popular family destination and deservedly so. Busy but very comfortable lounge and dining room . Excellent service in a well organised operation - no crowding at the servery as diners are invited to go up in small numbers. Food stocks are replenished frequently so everything is fresh and the roasts are absolutely first class - we (2 of us ) had both thickly sliced lamb and pork and both were succulent and tender. Starters and puds were attractively presented - some of the usual favourites and some which would not disgrace the tables of a fine dining restaurant - we were on holiday and live 400 miles away otherwise it would be a regular venue for us.

  • Stayed September 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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238 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (65)
Date | Rating
  • English first
  • French first
  • Italian first
  • Spanish first
  • Any
English first
Bodmin, England, United Kingdom
Senior Contributor
39 reviews 39 reviews
8 hotel reviews
Reviews in 20 cities Reviews in 20 cities
12 helpful votes 12 helpful votes
2 of 5 stars Reviewed October 7, 2013

Went for Sunday lunch with the family and it's fair to say our overall experience was very disappointing. Firstly we visited at the same time as the venue was doing a wedding fayre, so it was exceptionally busy, but I'm sure this could have been made clear to us at the time of booking two weeks prior. We'd booked for 13.45hrs, but when we got to the restaurant we were told there would be a delay of an unspecified timescale, but nothing was offered by way of compensation for this. We were eventually shown to our table at 14.05, at which point I made it clear to the maitre d that one of the forks that had been laid up had food on it. We sat for approximately 15 mins before menus were brought to us, but we made up our minds immediately and ordered 6 carveries. The meals themselves were very good, plenty of meat, hot plates and a huge selection of veg, so absolutely no complaints on that front. However having returned to our table that is where the good news ended. Not one member of staff approached us at any time to ask if everything was OK, but having sat and sweltered behind ceiling high glass for 10 mins we eventually had to ask a waiter if he could open a door or window. We never saw him again, so after a further 10 mins we asked another member of staff and he eventually returned to say no, but we have put the aircon on. By this stage those in our party sat directly adjacent to the windows were in no mood to eat a roast dinner, both were sweating profusely and not at all happy. Once out of the restaurant I made our experience clear to the maitre d, who then confessed that he should have come and asked who requested the window or door to be open, as he had wrongly assumed it was someone else at the rear of the restaurant. At no time during this conversation did he offer anything other than his apologies, which I frankly found astounding until I later discovered from the owner that he was covering for the real maitre d who was tied up with the wedding fayre. It must be said everyone in our party felt this was an operation run by very young adults, many of whom appeared to have had little training in either service or customer relations. Perhaps due to the wedding fayre we were just unlucky, maybe not, but the whole experience has certainly tarnished 6 peoples opinion of the venue and I think it will be sometime before we return again.

  • Stayed October 2013, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
clarebond, Director at Lanhydrock Hotel and Golf Club, responded to this review, October 11, 2013
Thank you for taking the time to comment on your Sunday lunch experience having spoken with me as you left.
Your comments on the room temperature and customer service have been taken very seriously and as a result additional staff training will be undertaken. I am pleased that the standard of the food was good as we are proud of our reputation for our Quality Cornish Carvery.
We do hope that this will not deter you from returning to Lanhydrock as we value our loyal local custom and hope to see you and your family here again soon.
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Truro, United Kingdom
Senior Contributor
30 reviews 30 reviews
25 hotel reviews
Reviews in 22 cities Reviews in 22 cities
48 helpful votes 48 helpful votes
4 of 5 stars Reviewed October 3, 2013

Attending a Reunion organised by Blind Veterans UK, we decided to treat ourselves to two nights away from home. We were delighted to find that our twin room was adapted for disabled with a bathroom including a walk in wet room shower. The room was immaculate and comfortably furnished with good quality beds.
Staff were in general charming, and it's the first time in a long time that a receptionist has taken our cases and shown us to the bedroom. They went out of their way to help my husband, seeing him walking with a white stick.
The slight let down was the food, which although nicely presented was perhaps not all we expected for the price of the dishes.
However, all in all, this is a hotel which seems to know what it's doing. It is purpose built, not chintzy and fussy, but modern and clean, with plenty of areas to sit and chat or read. There is a new wing being added with a Fitness suite.
It would have been nice to have a Welcome pack in the room to give times of meals, time for departure etc, but we didn't seem to have that, so had to ring reception with questions. One small caveat was the pricing structure. We booked in August for a stay in October. When we paid the bill we realised that if we had simply walked in that day the price would have been much lower than it was when we booked. £109 in August for an October stay, but £89 on the day we arrived. Not altogether fair,
But, we will go back.

  • Stayed October 2013, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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clarebond, Director at Lanhydrock Hotel and Golf Club, responded to this review, October 11, 2013
We are glad that you enjoyed your stay and that our limited disabled facilities (one of only two special Executive Twin rooms) were reserved for you by booking early. We have the choice of two areas for dining - our Nineteen Bistro for evening meals and the Nineteen Bar open all day for lighter meals which you may like to try when you return next time. We look forward to welcoming you back to Lanhydrock Hotel very soon.
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Nottingham
Senior Contributor
32 reviews 32 reviews
19 hotel reviews
Reviews in 23 cities Reviews in 23 cities
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed October 3, 2013

We have stayed here in the past, but this visit was just for lunch which we had in the bar rather than the restaurant. The fish and chips were first class, lovely and fresh, and my chicken and bacon salad was perfect and all nicely presented as well. The staff are all friendly and very helpful and the views over the course and surrounding area are stunning. Its such a lovely spot to sit and eat your meal and just relax. Highly recommended.

  • Stayed September 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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clarebond, Director at Lanhydrock Hotel and Golf Club, responded to this review, October 11, 2013
Thank you for your very kind second review. Our Cornish Ale Battered fish and chips is very popular and we are glad that it scored a hit with you. Please come back and see us again soon.
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Tavistock, United Kingdom
Contributor
16 reviews 16 reviews
Reviews in 11 cities Reviews in 11 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed October 1, 2013

We attended an all day Rotary Seminar last Sunday, and 40+ had lunch. Although it was a self serve carvery, it was the most amazing choice I have seen for a long time. Plenty of different meats, the chef putting about 3or 4 half inch slices on every plate, 8 different vegetables, plus roast potatoes, yorkshires that were huge, and beautiful gravy. The other great thing about it, the whole thing was red hot which is so often not the case with a Carvery.

Well done to the Chef and his team. Great job. We shall return soon it was so good!!!

  • Stayed October 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
clarebond, Director at Lanhydrock Hotel and Golf Club, responded to this review, October 11, 2013
Reading your review made me quite hungry - great talent as a food writer! So glad that on one of our busier Sundays, we were able to impress your organisation which drew colleagues from far and wide. Thank you for taking the time to comment and we hope to see you here at Lanhydrock again very soon, maybe for a Christmas Carvery or even before?
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Frinton-On-Sea, United Kingdom
Top Contributor
106 reviews 106 reviews
8 hotel reviews
Reviews in 61 cities Reviews in 61 cities
72 helpful votes 72 helpful votes
4 of 5 stars Reviewed October 1, 2013

Some friends invited us to join them for a meal en route to the Ferry at Plymouth. They already knew that we are hard to please so opted for this restaurant. It's fair to say that they made a good choice!
There was an excellent choice on the menu, without exception, we were all delighted with the food, and the price, we all agreed, was correct for what we had.We sat at a table with panoramic views of the golf course, which looked as well presented as the table!!
We'd be sure to return. We didn't sleep over as we were on the overnight ferry, but couldn't find the venue listed as an hotel, just hotel and golf!

  • Stayed June 2013, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
clarebond, Director at Lanhydrock Hotel and Golf Club, responded to this review, October 11, 2013
Thank you for taking the time to review your meal with us and for your approval of our pricing structure.
We know that we must be doing something right as the business is growing steadily but it is always good to hear from satisfied customers.

Please come and see us again soon.
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Guildford, United Kingdom
Top Contributor
102 reviews 102 reviews
34 hotel reviews
Reviews in 59 cities Reviews in 59 cities
44 helpful votes 44 helpful votes
4 of 5 stars Reviewed October 1, 2013

I wished I was a golfer when I stayed here. The surrounding golfing greens & scenery looked beautiful. The hotel was purpose built and had everything we required. Room, breakfast and staff were all excellent. Free Wifi too. At breakfast I enquired if a certain bread was gluten free, as it looked like a recent gluten free bread I'd bought. It wasn't but gluten free bread was offered and brought to us.
In the evening it's completely quiet outside. We were about 5 minutes drive from Bodmin centre.

  • Stayed September 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Lanhydrock Hotel and Golf Club

Address: Lostwithiel Road, Bodmin PL30 5AQ, England
Phone Number:
Location: United Kingdom > England > Cornwall > Bodmin
Amenities:
Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites
Hotel Style:
Ranked #3 of 9 Hotels in Bodmin
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Lanhydrock Hotel and Golf Club 3*
Number of rooms: 44
Official Description (provided by the hotel):
Luxury Hotel and Golf Course in Bodmin, North Cornwall The acclaimed Lanhydrock Hotel and Golf Club is a luxury hotel in Cornwall, located on the outskirts of the old county town of Bodmin in the heart of the county. Easily accessible via the A30/A38, Lanhydrock is only one hour's drive from Exeter and boasts one of the finest golf courses in Cornwall along with a brand new purpose built Fitness Suite. Our central location makes an ideal base for holidays and short breaks in Cornwall. The hotel is a stone's throw from the Eden Project and within easy driving distance of the coast, moor and several great Cornwall attractions. UK golf hotel in a tranquil corner of Cornwall Owned and managed by the Bond Family, who created the Jack Nicklaus Course at St Mellion, Lanhydrock provides a beautiful 18 hole course which is set in mature parkland complemented by contemporary 44 bedroom accommodation with conference and function facilities. The area provides fantastic and varied attractions including the nearby Lanhydrock National Trust House, Eden Project and Fowey. Padstow and Truro are also only a short drive away. We are also very close to the Camel Trail, a popular cycling and recreational route that links Bodmin with Padstow, predmoniantly along a disused railway line and taking in the beautiful Camel Estuary. If you plan a golfing holiday, business or leisure break in a Cornwall hotel, Lanhydrock Hotel and Golf Club in Bodmin, north Cornwall, is the place for you. A picturesque wedding venue in Cornwall Lanhydrock Hotel hosts a range of stylish and friendly weddings throughout the year. We specialise in provising a personlised, attentive service to every couple, ensuring that your day goes smoothly and you have everything you need. Whether a ceremony or reception, we offer beautiful photo opportunities, delicious food and spacious wedding suites. ... more   less 
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Also Known As:
Lanhydrock Hotel Bodmin
Lanhydrock Hotel And Golf Club Bodmin, Cornwall

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