We stayed at the Bodmin Premier Inn for 4 nights from 17th September whilst we had a holiday in Cornwall. We had a ground floor room at the front and were woken during the night and early morning with the Asda deliveries next door. When we arrived in our room the toilet seat was loose and it was 2 days before they actually fixed it. The Receptionist did try her best to fix it herself but am sure this is not in her job description. We must say that the staff on Reception were extremely helpful and tried to rectify any problems we had.
The housekeeping staff are an entirely different matter! Our room was not hoovered at all during our 4 night stay, the bedding was just tidied up, the towels were left wet taken from the bathroom, folded and left on the bed (not even put back in the bathroom). There was mould on the bathroom tiles. Whether you are staying one night or several nights the price is the same for the room so you would expect to find the room clean every time you return.
The TV's are old and need updating. Our TV took ages to come on and then kept changing from black and white to colour and we had to keep moving the batteries to make the remote control work. The lighting in the room was very poor and certainly not good enough to read comfortably. Maybe they keep the lighting dim so that you don't notice the dirt.
The Table Table restaurant was OK but at no time were we told about the £22 meal deal even though we knew it applied. There were no leaflets about this deal either in the room or at reception. The waitress told us that it was not actively encouraged at that particular restaurant however the food was good. The restaurant staff were OK but not the friendliest. They advertise Costa Coffee but the only coffee available was in pump flasks which was mainly lukewarm. Other Premier Inns we have stayed in recently have a Costa machine which gives you a really good choice.
In the last 2 weeks we have stayed in 4 different Premier Inns and this one was by far the worst. As a fellow guest remarked "the only thing that was Premier was the price" and quite honestly this one was not cheap compared to others.
I would not recommend this Premier Inn for anything other than 1 night. Location is good but it is in dire need of a refit and some better management.
- Also Known As:
- Premier Inn Bodmin Hotel Bodmin
- Premier Inn Bodmin Hotel
- Premier Inn Bodmin Cornwall
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