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“Staff need Manners” 3 of 5 stars
Review of Buchan Hotel

Buchan Hotel
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Buchan Hotel
1 Bridge Street, Ellon AB41 9AA, Scotland   |  
Hotel amenities
Ranked #2 of 4 hotels in Ellon
Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
“Staff need Manners”
3 of 5 stars Reviewed June 16, 2011

Food is of an acceptable standard, some of the more mature female waiting staff need lessons on table manners, for example I dont think I heard on please or thank you . Not Good!

  • Stayed April 2011, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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45 people have reviewed this hotel

Traveler rating
    8
    16
    10
    5
    6
See reviews for
8
9
6
11
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (8)
Date | Rating
  • English first
  • Any
English first
scotland
Senior Contributor
25 reviews 25 reviews
12 hotel reviews
Reviews in 8 cities Reviews in 8 cities
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed April 18, 2011

WE went up for freinds golden wedding hotel nice meals loveley .THE noise at night was terrible we were in room at the back and still herd the noise.THEN the seagulls on the roof u would think the y had pit boots on. LOVLEY little place .WENT into aberdeen 1 day was very disapointed very dirty on union street with dogs mess .BIG changes since was up here last time when was wee girl was our holiday place every year .WOULD def say hotel well over priced for b.b. which was £80 per night we stayed 2 nights and it was same price lot places do b.b.em. for first night then pay for meal at night 2nd night.MEALS were of good chouice .STAFF very frendly and good service .

  • Stayed April 2011, traveled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dundee, United Kingdom
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed March 20, 2011

Nice restaurant, good menu, friendly staff. Small, but clean and functional room. A good base for business in the area.

  • Stayed March 2011, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Edinburgh, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed November 23, 2010

Stayed for a short break and had great time,the restaurant was very good and staff very friendly.Would return in a minute!

  • Stayed November 2010, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NorthBriton
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
Reviews in 9 cities Reviews in 9 cities
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed November 5, 2010

We stayed here because the only other place we called could only offer us a smoking room. Fortunately this hotel puts the smoking ban into practice so you don't have to breath in stale smells from smoking losers. A plus was that there was kipper for breakfast, which was delicious. Very quiet room at the top of the hotel with a good view of the old bridge. Thoughtful and friendly service.

  • Stayed November 2010, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Edinburgh, United Kingdom
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed September 19, 2010

I was advisied to stay here by a family member. Big mistake. I emailed in vain and had no response so phoned and booked. This should have warned me. Upon arrival in the room we realised that the noise from below was of a crowd- probably in a bar watching football on T.V. [ later discovered it was very near the pool/snooker room]. Sound proofing was non existant or very poor which was a shame as the room had been refurbished. Arriving back at 9 pm the noise was worse and continued until 3pm from below when it changed to along the corridor and then above.
Arriving down for breakfast we were virtually ignored because the Golfing Party were checking out and the staff were busy. The lone waitress pointed us to the buffet and said that someone would be through to take the order soon. He didn't appear so she got us tea/coffee and toast. He finally appeared and took another table's order- upon attracting his attention he spoke to the waitress and she came over. He then went through to clean up and hoover the other part of the dining room and preparations were made - dragging furniture through for the lunch time buffet I think.
We then went up to rest until departure time and the house keeper knocked the door and woke my friend. I did mention when checking out that the room was noisy and Neil - him of the hoover- said that Room 11 was not above the bar. He also said that the golfers had asked to have the use of the pool/snooker table until late.
This should have been mentioned to us upon arrival.

  • Stayed September 2010, traveled with friends
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ayrshire scotland
Top Contributor
56 reviews 56 reviews
47 hotel reviews
Reviews in 24 cities Reviews in 24 cities
49 helpful votes 49 helpful votes
4 of 5 stars Reviewed April 11, 2010

ive stayed here a few times through my work and have no complaints about it whatever, the rooms are neat and tidy , the staff are always nice, and the meals are great.
a very good hotel as far as im concerned

  • Stayed April 2010, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Buchan Hotel

Address: 1 Bridge Street, Ellon AB41 9AA, Scotland
Location: United Kingdom > Scotland > Aberdeenshire > Ellon
Amenities:
Free Parking Restaurant
Hotel Style:
Ranked #2 of 4 hotels in Ellon
Price Range (Based on Average Rates): $
Also Known As:
Buchan Hotel Ellon, Scotland - Aberdeenshire

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