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“Has went downhill a lot over the years.” 4 of 5 stars
Review of OK Diner

OK Diner
A19 Services Southbound | Elwick, Hartlepool TS27 3HH, England
01740 644 884
Website
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Ranked #78 of 159 Restaurants in Hartlepool
Cuisines: American
Dining options: Breakfast/Brunch, Late Night
Restaurant details
Dining options: Breakfast/Brunch, Late Night
Angus
Senior Reviewer
9 reviews 9 reviews
6 restaurant reviews
Reviews in 7 cities Reviews in 7 cities
9 helpful votes 9 helpful votes
“Has went downhill a lot over the years.”
4 of 5 stars Reviewed July 9, 2014

The staff are always extremely friendly. And the food is ok, I love the milkshakes. However I think it has went downhill a lot over the years. It's such a shame. I think the manager needs to address this and give it a more American atmosphere American music etc. and take time to pick up the bad points. I hope it picks up. As it wouldn't be my first choice to eat there anymore. Please bring the old diner back that has slipped away over the years.

  • Visited April 2014
    • 5 of 5 stars Value
    • 5 of 5 stars Atmosphere
    • 5 of 5 stars Service
    • 3 of 5 stars Food
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88 reviews from our community

Visitor rating
    17
    32
    17
    9
    13
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • Any
English first
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
“bad diner”
2 of 5 stars Reviewed June 29, 2014

visited this diner 7 years ago was very impressed , but on a recent visit found the staff to be very pleasant but the cleanliness had slipped somewhat and this has put me off visiting there again.

  • Visited June 2014
    • 4 of 5 stars Value
    • 3 of 5 stars Atmosphere
    • 5 of 5 stars Service
    • 3 of 5 stars Food
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Durham, England, United Kingdom
Senior Contributor
32 reviews 32 reviews
20 restaurant reviews
Reviews in 18 cities Reviews in 18 cities
21 helpful votes 21 helpful votes
“Taste of America close to home!!!”
4 of 5 stars Reviewed June 22, 2014

Decided to go to the "shiny diner" on the southbound A19 just north of Billingham. Few years since last there but it was great. Took the little boy as a surprise, he was gobsmacked because it doesn't look much from the outside, as you walk in it is just like an American diner. Food was fantastic, had the new burger royale with BBQ pulled pork topping - delicious. The million dollar banoffee shake was lush. Best thing here is the kids eat free!!! Great food, great service, great setting, excellent value

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north yorkshire
Contributor
16 reviews 16 reviews
10 restaurant reviews
Reviews in 11 cities Reviews in 11 cities
7 helpful votes 7 helpful votes
“Nice for tea”
4 of 5 stars Reviewed June 18, 2014

Amazing find on the side of the A19, good choice, mainly burgers, but also burritos, all freshly cooked. Bottomless soft drinks was a bonus. Staff were friendly. Milkshakes are very good - you get enough to share between two at least!

  • Visited June 2014
    • 4 of 5 stars Value
    • 4 of 5 stars Atmosphere
    • 4 of 5 stars Service
    • 4 of 5 stars Food
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Billingham, United Kingdom
1 review
“Ok diner was more than ok!”
4 of 5 stars Reviewed June 15, 2014

The most amazing tasting fresh coffee I've had in a long time! You can keep your costa and starbucks! The waitress just kept refilling our cups, fantastic service and the food was good! Loved the milkshakes too! My girls loved it, definitely coming back for more :-)

  • Visited June 2014
    • 4 of 5 stars Value
    • 5 of 5 stars Atmosphere
    • 5 of 5 stars Service
    • 4 of 5 stars Food
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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