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“Fabulous.” 4 of 5 stars
Review of Forest Holidays Keldy, North Yorkshire

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Forest Holidays Keldy, North Yorkshire
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Cropton, Pickering YO18 8HW, England   |  
Hotel amenities
Certificate of Excellence 2014
GreenLeadersSilver level
Oxford, UK
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
12 helpful votes 12 helpful votes
“Fabulous.”
4 of 5 stars Reviewed April 17, 2013

We hesitated before booking here due to some of the reviews left by others, having stayed in other Forest Holiday locations. We shouldn't have, the staff were all fantastic, the lodge was wonderful.

A few reviews on here about the cabin decor, if you're worried call the team and ask for a renovated cabin, we had no.12 and it was faultless. The hot-tub was only luke warm on the first night but we were there for a week so wasn't an issue. The cabin itself was comfortable, well presented and had everything we could have needed.

Whilst we were there the weather was against us, thick snow for most of the week which made getting in and out of the site interesting, but the site team did everything they could to clear the roads and were more than happy to provide updates on conditions outside the site, despite them also being concerned for getting on and off the site.

The forest retreat gets bad reviews here. I don't know why. It has the basics to keep you going if you've forgotten something, or in our case got snowed in, its not a supermarket and it doesn't claim to be. The seating area by the fire was a godsend to have a latte, watch the news and relax. Was surprised at the range of freshly prepared items available such as butties, pizza's etc - a miracle given the size of the kitchen!

We stayed for a week, and at the weekend there was a group of loud girls staying in a lodge nearby who were obviously have a very good time. But with the doors and windows closed (it was Winter after all) and the log-fire lit then they could have been a million miles away. If it was summer then it would have been different and possibly more disruptive, but that could be the same wherever you go.

The road on and off site is a single track forest road, its not the M4, but you're staying in a forest, not a city centre, so it is to be expected. We managed it day and night, in snow and ice, in a Ford Focus - it was fine.

If we could rate this site 4.5 out of 5 we would, WIFI in the cabins and the hot tub at the rear of the cabin, rather than the front (bit overlooked by other cabins) would make it perfect.

In summary, the site is beautiful, the lodge was fantastic, the staff were brilliant especially given the difficult circumstances. Don't book here expecting a Centre Parcs experience, this is much better and less commercial. Be prepared, you will have limited or no phone signal, no wifi (although wifi is available in the retreat) or 3G and you need to plan for wet, muddy, snowy weather in terms of travel, food and clothing but thats all part of the experience and why its called a Forest Holiday (the clue really is in the name). If you are looking for a quiet break in a stunning location and have realistic expectations then this is your place.

PG
March 11-17th 2013

Room Tip: Call ahead prior to booking and ask for a renovated cabin. We had no.12 and it was lovely.
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  • Stayed March 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Amanda_Clarke_FH, Guest Relations Manager at Forest Holidays Keldy, North Yorkshire, responded to this review, May 1, 2013
Thank you for taking the time to write your review after your recent week with us. I am delighted that you enjoyed your stay, although in the most testing of weather conditions. The snow does cause problems, but it makes for spectacular views. Thank you for your positive feedback about the Forest Retreat and the team at Keldy too. I hope we will be seeing you again in the future.

Kind Regards
Amanda Clarke
Holiday Advisors' Team Leader
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685 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (156)
Date | Rating
  • English first
  • Any
English first
Harrogate, England, United Kingdom
1 review
5 of 5 stars Reviewed April 15, 2013

wow ..... i really dont know what the bad comments are about the cabin we were in was clean, welcoming and modern. i took my two kids for a weekend away and it was the first ever as a family. the staff were very welcoming and talked not just to me but to my kids (doing them a special pizza on night one not on the menu). the cabin had a hot tub, plus everthing we needed. but what i really liked was that even though you could see the other cabins around you they were not overlooked.
my kids were welcomed i felt welcomed it was busy but you felt isolated at the same time, staff could not do enough for you, really really good trip.

i will be returning and maybe visiting other sites

thank you for making my first holiday away as a three wonderful!!!

Room Tip: go with the hot tub
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  • Stayed April 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Amanda_Clarke_FH, Guest Relations Manager at Forest Holidays Keldy, North Yorkshire, responded to this review, May 1, 2013
Thank you for your kind review following your Easter break at Keldy, I am delighted that it worked out so well for you. I will bring the review to the attention of the team at Keldy who will also be pleased to hear that they helped contribute to the success of your holiday. We look forward to welcoming you when you return.

Kind Regards
Amanda Clarke
Holiday Advisors' Team Leader
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Contributor
13 reviews 13 reviews
10 hotel reviews
Reviews in 14 cities Reviews in 14 cities
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed April 12, 2013 via mobile

A great family weekend holiday break. Cabin 51 was adequate for 6 adults and one infant if a little crowded in the lounge area. Hot tub was a brilliant idea and loved by all. Generally decor and furnishings was good if a little tired although the master bedroom and on suite was very comfortable and well appointed. We enjoyed the escorted dusk walk with Ranger Bill and hired bikes for the family, really great. Only main complaint was the quality of the roads around the site, arriving with a heavily laden family car while trying to steer around the pot holed tracks was a real challenge. Can't fault the staff around the site and at the Forest Retreat, well looked after and very helpful. Only word of warning is that there is little of no mobile phone service around the site, maybe that was the best bit.

Stayed April 2013, traveled with family
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Amanda_Clarke_FH, Guest Relations Manager at Forest Holidays Keldy, North Yorkshire, responded to this review, April 25, 2013
Thank you for your review following your recent family break at Keldy forest. I am delighted that you enjoyed you break, and particularly pleased that you enjoyed the dusk walk with the Forest Ranger; it’s a great opportunity to learn a little more about the forest around you. I hope you will return again in the future.
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Ely, United Kingdom
Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
Reviews in 10 cities Reviews in 10 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed April 12, 2013 via mobile

We have just returned from a 4 day break at Keldy and after having read some of the poor reviews about it, was rather concerned about going but we were very pleasantly surprised and need not of worried.
On arrival there was a que to book in but the staff quickly cleared it and were very pleasant, helpful and informative(especially Ann). We had been allocated cabin 58 which is slightly away from the main complex but it was absolutely fantastic as in a cul-de-sac of 5 lodges nestled in the woods. The children were thrilled to see deer, squirrels and birds roaming in the woods directly outside the cabin .The bonus of the hot tub which was ready to use on our arrival was also a highlight for them.
Overall the lodge was clean and tidy and did appear to have been updated recently but my only negative comment would be that the shower cubicles had signs of mould around the seals etc.
The beds are very comfortable and after a long day exploring the area, a dip in the hot tub, it was great to climb into them.
To sum up our break at Keldy, it was a very relaxing holiday in super surroundings with lots to keep everyone happy and plenty of lovely walks for the dog.We will definitely return in the near future. Thank you Forest Holidays for making it such a memorable holiday.

  • Stayed April 2013
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Amanda_Clarke_FH, Guest Relations Manager at Forest Holidays Keldy, North Yorkshire, responded to this review, April 25, 2013
You are absolutely welcome. Thank you for taking the time to write a review after your recent break at Keldy; I am so pleased that it met with your expectations. There a plenty of things to enjoy about a Forest Holiday but I think meeting the wildlife up close is one of the highlights. I have passed on your comments to the team at Keldy and we hope we will be able to welcome you back again soon.
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Bury, United Kingdom
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
4 of 5 stars Reviewed April 12, 2013

We stayed here last year and thought it was ok. The cabin was a little tatty. Gave it another go this year and was much more impressed. Refurbished cabin, nice and clean. Great hot tub.

Staff are great, the on site shop sells a nice range of goods.

I'd recommend it provided you can get a refurbished cabin.

  • Stayed March 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Amanda_Clarke_FH, Guest Relations Manager at Forest Holidays Keldy, North Yorkshire, responded to this review, April 25, 2013
Great to hear that you enjoyed you second stay with us. Thank you for taking the time to write a review, it sounds as if you enjoyed every aspect of your break. I hope you have been persuaded to come again.
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London, United Kingdom
Senior Contributor
35 reviews 35 reviews
23 hotel reviews
Reviews in 22 cities Reviews in 22 cities
30 helpful votes 30 helpful votes
5 of 5 stars Reviewed April 12, 2013

Summary:
My wife and I rented a cabin just before Easter 2013 for a week. We were told the cabins were around 4 years old and maybe need a lick of paint to keep them looking perfect, but overall they were excellent. The location is perfect for seclusion (blissful getting no phone signal all week), and the cabins are warm and comfortable. A rock solid alternative to centre parks, although don't expect the same amenities as the focus here is a quiet rustic feel.

Pro's:
Easy to find if you are prepared - no idea why some of the jokers below are blaming satnav - its a forest for goodness sake - use your brain!
Nice relaxed feel with plenty of staff if you have any problems (our TV didn't work one day)
Close to Pickering for a mooch about for a coffee and lunch.
Underfloor heating was a revelation!
Hot tub was great fun.
Great forest feel with lots of animals wandering around.

Con's:
With all the wet weather and snow we've had this year it's not surprising the tracks from the cars to the cabins were very muddy. Take wellies for the short walk to and from your car.

  • Stayed March 2013, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Amanda_Clarke_FH, Guest Relations Manager at Forest Holidays Keldy, North Yorkshire, responded to this review, April 25, 2013
Thank you for your review following your recent holiday at Keldy. I am very pleased to hear that you enjoyed the peace and quiet of the forest. Our breaks are very much centred on the forest environment and we hope that they give people the opportunity to reconnect with the great outdoors and spend some time away from it all.
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South Yorkshire
Senior Contributor
46 reviews 46 reviews
12 hotel reviews
Reviews in 19 cities Reviews in 19 cities
22 helpful votes 22 helpful votes
3 of 5 stars Reviewed April 9, 2013

We stayed for a short break over Easter and were disappointed with the accommodation. We stayed here a couple of years ago and were very satisfied with the cabins, however, it looks as if very little maintenance or replacement has taken place over those two years. The cleanliness left a lot to be desired as the cutlery and crockery were dirty and the decking outside desperately needed a jet wash or at the very least a damn good brush - it was cruddy. There are big potholes in the roads around the cabins and the steps to the cabin were filthy. Our first job was to give them a good sweep as dirt was trailing inside. Having said all that, the location is superb and we had a wonderful time walking in the forest with the dogs. We also visited the Dalby Forest and had a couple of hours in Go Ape.

All I would say is that at these prices I expect the accommodation to be spot on and paying over £60 to take two dogs for five days the cleanliness should be spot on too. We would book again but will be prepared to rough it for a week and definitely won't be paying for peak weeks as it's just not worth it.

Room Tip: Book the best cabin you can afford
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  • Stayed April 2013, traveled with family
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Amanda_Clarke_FH, Guest Relations Manager at Forest Holidays Keldy, North Yorkshire, responded to this review, April 25, 2013
Thank you for your review following your recent break at Keldy. I am disappointed to hear that the cabin and its immediate environment were not up to the standards that you are right to expect when staying with us. Your comments on this subject have been forwarded to the team at Keldy to see what went wrong and make sure that it doesn’t happen for future guests. On the positive side I am pleased that you enjoyed the location and would consider returning. We always have offers on our website so it is worth taking a look every so often.
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Additional Information about Forest Holidays Keldy, North Yorkshire

Address: Cropton, Pickering YO18 8HW, England
Location: United Kingdom > England > Yorkshire > North Yorkshire > Pickering
Amenities:
Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Spa
Hotel Style:
Ranked #10 of 23 Specialty Lodging in Pickering
Number of rooms: 59
Official Description (provided by the hotel):
Luxury cabin breaks in the forest with idyllic natural surroundings. Our Keldy cabins are enveloped in the deep calm of the forest, some hidden beneath the trees and others opening out onto grassy, sunlit glades. ... more   less 
Also Known As:
Keldy Forest Cabins Hotel Pickering
Forest Holidays Keldy, North Yorkshire Pickering

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