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“easter birthday treat” 5 of 5 stars
Review of Forest Holidays Keldy, North Yorkshire

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Forest Holidays Keldy, North Yorkshire
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Cropton, Pickering YO18 8HW, England   |  
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GreenLeadersSilver level
Harrogate, England, United Kingdom
1 review
“easter birthday treat”
5 of 5 stars Reviewed April 15, 2013

wow ..... i really dont know what the bad comments are about the cabin we were in was clean, welcoming and modern. i took my two kids for a weekend away and it was the first ever as a family. the staff were very welcoming and talked not just to me but to my kids (doing them a special pizza on night one not on the menu). the cabin had a hot tub, plus everthing we needed. but what i really liked was that even though you could see the other cabins around you they were not overlooked.
my kids were welcomed i felt welcomed it was busy but you felt isolated at the same time, staff could not do enough for you, really really good trip.

i will be returning and maybe visiting other sites

thank you for making my first holiday away as a three wonderful!!!

Room Tip: go with the hot tub
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  • Stayed April 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Amanda_Clarke_FH, Guest Relations Manager at Forest Holidays Keldy, North Yorkshire, responded to this review, May 1, 2013
Thank you for your kind review following your Easter break at Keldy, I am delighted that it worked out so well for you. I will bring the review to the attention of the team at Keldy who will also be pleased to hear that they helped contribute to the success of your holiday. We look forward to welcoming you when you return.

Kind Regards
Amanda Clarke
Holiday Advisors' Team Leader
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610 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (142)
Date | Rating
  • English first
  • Any
English first
Contributor
14 reviews 14 reviews
11 hotel reviews
Reviews in 14 cities Reviews in 14 cities
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed April 12, 2013 via mobile

A great family weekend holiday break. Cabin 51 was adequate for 6 adults and one infant if a little crowded in the lounge area. Hot tub was a brilliant idea and loved by all. Generally decor and furnishings was good if a little tired although the master bedroom and on suite was very comfortable and well appointed. We enjoyed the escorted dusk walk with Ranger Bill and hired bikes for the family, really great. Only main complaint was the quality of the roads around the site, arriving with a heavily laden family car while trying to steer around the pot holed tracks was a real challenge. Can't fault the staff around the site and at the Forest Retreat, well looked after and very helpful. Only word of warning is that there is little of no mobile phone service around the site, maybe that was the best bit.

Stayed April 2013, traveled with family
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Amanda_Clarke_FH, Guest Relations Manager at Forest Holidays Keldy, North Yorkshire, responded to this review, April 25, 2013
Thank you for your review following your recent family break at Keldy forest. I am delighted that you enjoyed you break, and particularly pleased that you enjoyed the dusk walk with the Forest Ranger; it’s a great opportunity to learn a little more about the forest around you. I hope you will return again in the future.
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Ely, United Kingdom
Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
Reviews in 10 cities Reviews in 10 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed April 12, 2013 via mobile

We have just returned from a 4 day break at Keldy and after having read some of the poor reviews about it, was rather concerned about going but we were very pleasantly surprised and need not of worried.
On arrival there was a que to book in but the staff quickly cleared it and were very pleasant, helpful and informative(especially Ann). We had been allocated cabin 58 which is slightly away from the main complex but it was absolutely fantastic as in a cul-de-sac of 5 lodges nestled in the woods. The children were thrilled to see deer, squirrels and birds roaming in the woods directly outside the cabin .The bonus of the hot tub which was ready to use on our arrival was also a highlight for them.
Overall the lodge was clean and tidy and did appear to have been updated recently but my only negative comment would be that the shower cubicles had signs of mould around the seals etc.
The beds are very comfortable and after a long day exploring the area, a dip in the hot tub, it was great to climb into them.
To sum up our break at Keldy, it was a very relaxing holiday in super surroundings with lots to keep everyone happy and plenty of lovely walks for the dog.We will definitely return in the near future. Thank you Forest Holidays for making it such a memorable holiday.

  • Stayed April 2013
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Amanda_Clarke_FH, Guest Relations Manager at Forest Holidays Keldy, North Yorkshire, responded to this review, April 25, 2013
You are absolutely welcome. Thank you for taking the time to write a review after your recent break at Keldy; I am so pleased that it met with your expectations. There a plenty of things to enjoy about a Forest Holiday but I think meeting the wildlife up close is one of the highlights. I have passed on your comments to the team at Keldy and we hope we will be able to welcome you back again soon.
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Bury, United Kingdom
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
4 of 5 stars Reviewed April 12, 2013

We stayed here last year and thought it was ok. The cabin was a little tatty. Gave it another go this year and was much more impressed. Refurbished cabin, nice and clean. Great hot tub.

Staff are great, the on site shop sells a nice range of goods.

I'd recommend it provided you can get a refurbished cabin.

  • Stayed March 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Amanda_Clarke_FH, Guest Relations Manager at Forest Holidays Keldy, North Yorkshire, responded to this review, April 25, 2013
Great to hear that you enjoyed you second stay with us. Thank you for taking the time to write a review, it sounds as if you enjoyed every aspect of your break. I hope you have been persuaded to come again.
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London, United Kingdom
Senior Contributor
35 reviews 35 reviews
23 hotel reviews
Reviews in 22 cities Reviews in 22 cities
30 helpful votes 30 helpful votes
5 of 5 stars Reviewed April 12, 2013

Summary:
My wife and I rented a cabin just before Easter 2013 for a week. We were told the cabins were around 4 years old and maybe need a lick of paint to keep them looking perfect, but overall they were excellent. The location is perfect for seclusion (blissful getting no phone signal all week), and the cabins are warm and comfortable. A rock solid alternative to centre parks, although don't expect the same amenities as the focus here is a quiet rustic feel.

Pro's:
Easy to find if you are prepared - no idea why some of the jokers below are blaming satnav - its a forest for goodness sake - use your brain!
Nice relaxed feel with plenty of staff if you have any problems (our TV didn't work one day)
Close to Pickering for a mooch about for a coffee and lunch.
Underfloor heating was a revelation!
Hot tub was great fun.
Great forest feel with lots of animals wandering around.

Con's:
With all the wet weather and snow we've had this year it's not surprising the tracks from the cars to the cabins were very muddy. Take wellies for the short walk to and from your car.

  • Stayed March 2013, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Amanda_Clarke_FH, Guest Relations Manager at Forest Holidays Keldy, North Yorkshire, responded to this review, April 25, 2013
Thank you for your review following your recent holiday at Keldy. I am very pleased to hear that you enjoyed the peace and quiet of the forest. Our breaks are very much centred on the forest environment and we hope that they give people the opportunity to reconnect with the great outdoors and spend some time away from it all.
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South Yorkshire
Senior Contributor
36 reviews 36 reviews
10 hotel reviews
Reviews in 15 cities Reviews in 15 cities
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed April 9, 2013

We stayed for a short break over Easter and were disappointed with the accommodation. We stayed here a couple of years ago and were very satisfied with the cabins, however, it looks as if very little maintenance or replacement has taken place over those two years. The cleanliness left a lot to be desired as the cutlery and crockery were dirty and the decking outside desperately needed a jet wash or at the very least a damn good brush - it was cruddy. There are big potholes in the roads around the cabins and the steps to the cabin were filthy. Our first job was to give them a good sweep as dirt was trailing inside. Having said all that, the location is superb and we had a wonderful time walking in the forest with the dogs. We also visited the Dalby Forest and had a couple of hours in Go Ape.

All I would say is that at these prices I expect the accommodation to be spot on and paying over £60 to take two dogs for five days the cleanliness should be spot on too. We would book again but will be prepared to rough it for a week and definitely won't be paying for peak weeks as it's just not worth it.

Room Tip: Book the best cabin you can afford
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  • Stayed April 2013, traveled with family
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Amanda_Clarke_FH, Guest Relations Manager at Forest Holidays Keldy, North Yorkshire, responded to this review, April 25, 2013
Thank you for your review following your recent break at Keldy. I am disappointed to hear that the cabin and its immediate environment were not up to the standards that you are right to expect when staying with us. Your comments on this subject have been forwarded to the team at Keldy to see what went wrong and make sure that it doesn’t happen for future guests. On the positive side I am pleased that you enjoyed the location and would consider returning. We always have offers on our website so it is worth taking a look every so often.
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Leighton Buzzard, United Kingdom
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed April 9, 2013

We stayed here for 4 nights at the beginning of April as a family of 4 plus dog. We were worried by the negative reviews on here but needn't have been. We had a lovely silver birch cabin which I assume was one of the refurbished ones as it was really nice. In a quiet position with a hot tub that was ready to jump in as soon as we arrived. Not having internet or phone signal was a bonus with computer mad kids although there was some limited internet access in the forest retreat and we did get a phone signal up the hill while walking the dog. Loved the wilderness survival course with Bill and was nice to be able to have a beer or coffee in the cafe. Close enough to Pickering if you needed some civilisation and we had a nice day trip to Whitby.
My only criticism would be a poorly equipped kitchen : only 4 plates and sets of cutlery which meant using the dishwasher a couple of times every day. And very few cooking/serving dishes.
All in all a relaxing few days getting away from it all and we would definitely go back.

Room Tip: Cabins in the high 50s were nicely secluded and more likely to be refurbished. Can highly recommend...
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  • Stayed April 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Amanda_Clarke_FH, Guest Relations Manager at Forest Holidays Keldy, North Yorkshire, responded to this review, April 25, 2013
Thank you for your review following your recent family break at Keldy. I am pleased that you enjoyed the peace and relaxation that the setting provides. Thank you also for your suggestions about the kitchen equipment, which we will consider at our next management meeting. I hope we will be able to welcome you and your family back soon.
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Additional Information about Forest Holidays Keldy, North Yorkshire

Address: Cropton, Pickering YO18 8HW, England
Phone Number:
Location: United Kingdom > England > Yorkshire > North Yorkshire > Pickering
Amenities:
Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Spa
Hotel Style:
Ranked #12 of 23 Specialty Lodging in Pickering
Number of rooms: 59
Official Description (provided by the hotel):
Luxury cabin breaks in the forest with idyllic natural surroundings. Our Keldy cabins are enveloped in the deep calm of the forest, some hidden beneath the trees and others opening out onto grassy, sunlit glades. ... more   less 
Also Known As:
Keldy Forest Cabins Hotel Pickering
Forest Holidays Keldy, North Yorkshire Pickering

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