..this is how it feels. There's a lot to recommend these cabin experiences but a multitude of, perhaps small issues, let it down. I do not think Forest Holidays cares about it's customers.
We stayed for a weekend, cabin 25, it's the disabled one, the only one that came up on my search for dog friendly, Copper Beech and dates.
It's tatty and there's no excuse - ok, I expect sort of basic but it's a mess. The microwave is a health hazard (flaking interior paint!) no TV remote, no seat on the toilet, electrical tape around the heated towel rail, no back in the utensil cupboard so all the stuff was touching the wall, every single screw hole where something had been moved was left unsightly,not enough crockery and cutlery (2 teaspoons!) to enable dishwasher use really, speaking of dishwasher the tablet dispenser was broken, all the markings are rubbed off the cooker knobs, the plastic is hanging off the kitchen cabinets on one side, no door on the freezer compartment of the fridge, bulbs out, very weak shower, and everything dated and scruffy.!
The sight is noisier than Strathyre, where we stayed recently and the cabins seem close together;unfortunately the cabin behind us was a bit rowdy and our bedroom window was right on top of their hot tub and balcony! we had to move the mattresses downstairs and sleep in the living area where it was quiet. There is no privacy, we kept the side curtains closed throughout our stay.Generally, hot tubs, cabins, everything everywhere, is overlooked!
We walked round the site and honestly, be careful which cabin you choose, some of them, even the higher grade ones, are just stuck behind others, they just look like bungalows on a cramped housing estate to me, rather than a forest retreat.
We will never go back to Keldy, there is no attraction - lovely forest walks but that was the only thing we enjoyed. It's expensive, an absolute scandal the cost of having dogs there and the overwhelming feeling is penny pinching and exploiting the customer.
We were ten minutes late getting our keys, so ten past four, when four is flipping ridiculous, can't they turn those cabins around a bit quicker! and something I hate, is on the morning of departure, they come round and throw the next customers bed linen, towels and toilet rolls at the entrance to your cabin! talk about conveyor belt! it feels totally insulting and puts a bad taste in the mouth at the end of your holiday!
I thought the access road was fine by the way but very long! Keldy is a bit off the beaten track, you can't just walk anywhere.
Pickering is cute, worth a look
- Official Description (provided by the hotel):
- Luxury cabin breaks in the forest with idyllic natural surroundings. Our Keldy cabins are enveloped in the deep calm of the forest, some hidden beneath the trees and others opening out onto grassy, sunlit glades. ... more less
- Also Known As:
- Keldy Forest Cabins Hotel Pickering
- Forest Holidays Keldy, North Yorkshire Pickering