We booked in advance and the package was extremely good value for money. Wine, fluffy bathrobes and late checkout were included. Service was pleasant and the ambience was nice. Good breakfast.

Stayed here for 2 nights on 10 th October. 2 Rooms, 1 Premium double for Wife, myself and toddler and one twin for teenage daughters.

Rooms were fine.... no gripes, excellent bed... no prblems with cleanliness.

Food- was Ok, messed order up a few times, very inexperienced dining room staff ( mostly eastern european , but that sees the norm for most large hotels these days) certainly would not book a table there to eat if I were staying in Stirling but to satisfy our family it was fine. I would say 3 out of 5... will fill you up and satisfy but dont expect AA rosette standard or exceptional service.. however relax and sit back and enjoy your wine you will be fed with reasonable food.
Breakfast was good, no delays, good quality...

Bar- quite expensive but no more than an other large 3-4 star hotel belonging to a national chain.. If you stay in hese places you cant expect to pay pub prices!

Parling,Location, check in- Was fine.. plenty space, good location ,easy checkin,

Hotel- Reminded my wife of her public boarding school ( not surprising as that exactly what it was before) and even smelt like it she said, but it was clean, and quite quaint. All bedrooms are in new wing..Minimal noise encountered..

Leisure- Ok. good pool although Jacuzzi was broken down for whole time we were there..... good gym. quiet at all times we were there.

Exceptional service from evening Duty manager ( looks like Maitre De from Hells Kitchen) Our toddler was sick during night and he arranged immediate change of our bedding in cot and laundering of various items immediatly, he was also very attentive. First class member of staff and an asset to the hotel.

Check out- We went DBB with 2 rooms, normal carry on trying to charge us for various food items as when you go DBB they get you to sign for the dinner with all the costs on and tell you it will be taken of at check out. Check your Bill if you are DBB as some food items were not taken off ours...

Overall..
Not 4 Star but slightly over 3 so 3.5 I would say, you will enjoy this place if you can relax, and want reasonable facilites, just do not expect the best of everything. Location is great, rooms are good, food is ok, parking is easy, leisure is ok... A good base for 1 or 2 nights, we went to the Safari park and found that to be excellenet. ( 10 minute drive) Center of Stirling is only 5 mins walk and there are plenty of restaurants and pubs there.
I booked direct with Paramout hotesl and got a reasonable Autumn deal for DBB, As we had family it was easier for us to do DBB, but there are lods of places to eat within 5-10 min walk.

The location near the castle in Stirling and within easy walking distance of the town centre made it ideal for us. Had a problem finding our way into it because of the one way streets but car parking was within a quadrangle so felt car was secure, in fact we did not use it all the time we were there.
Our bedroom was excellent but too hot for comfort, even opening the window did not help much.
We were on the third floor and it was quiet, the rooms to the east (superior) have a super view down the Forth valley.
breakfasts were good, first course buffet style and hot course brought to table by mainly foreign staff.
Dinner was less satisfactory, starters and main courses were good but the desserts left a lot to be desired.
Lounge and bar staff were most helpful, as was reception.
There is a very good leisure facility with sauna (great), steam room (great) pool and jacussi; all linked to a leisure complex with squash, gymn, cafe etc..
We hope to return.

I have just spent the weekend at this hotel, with my fiance. We wanted to spend some quality time together and relax. First impressions of this hotel were good, the courtyard/car park area was attractive with lots of trees and ample 'overflow' parking. We are familiar with Stirling and, considering this hotel is less than 5mins walk from the city centre, we noticed how quiet it was outside.

Check-in took slightly longer than we would have liked (waited in a queue for 20mins) and there was only 1 member of staff on the front desk. We paid a higher rate & booked a premium room which included bathrobes, fluffy slippers, bottle of wine and a modern bathroom with 'executive' toiletries. We were disappointed to find our slippers were missing and the bathroom was very small & quite tired looking. On the plus side, the bed was very comfortable and the bedroom decor was relaxing and modern (chocolate brown/cream walls with red/cream carpet). Only a small thing, but I would have liked some hot chocolate sachets on the hospitality tray, rather than just teabags and decaf coffee sticks.

We ordered a room service breakfast on both days - there should have been no extra charge for this under our 'premium' rate but we later found that the hotel had tried to add £16 to our bill (£4 each per day). Breakfast itself was average, they forgot some of our order on both days and the tea/coffee was luke warm.

The leaisure facilites and gym were very clean and modern, with pleasant changing areas. Better to use them towards the end of the day though as we found them to be rather crowded throughout the afternoons.

Overall, we felt we did not get value for money at this hotel. I don't think the premium room was worth the extra money and our bedroom was not nearly as modern or spacious as other 4* hotels we have stayed in. The Stirling Highland is more like a 3* hotel.