This hotel banks on you only staying one night because there’s no way that you would stay here two nights running.
If I'd not arrived here so late I would have got back into my car and driven to another hotel nearby. Still I chose to stay and I regret that decision 8 weeks later.
I find it hard to understand the positive feedback that this hotel has received. It's a mystery to me how anyone could fail to notice the lack of management, housekeeping and general hospitality.
On arrival I was greeted with below average warmth by a desk clerk who spoke little English. Check is was simple once I'd shown the prepaid certificate.
Up to the room and already I was starting to have my doubts. There were sacks of laundry piled high at the bottom of the stairway. The guest lift was being used by staff to move the dirty laundry. I used the stairs to my room on the first floor.
The website boasts about a multimillion pound spend but again in the room I failed to notice any attention to detail. Where on earth did they spend all this money???
The room was dirty, dusty, mouldy, cobwebs and in a poor level of maintenance. The carpet was soiled and not one that I would walk barefoot on.
In the room there was a foldaway bed which I needed to lift up out of the way in order to move alongside the main bed.
The main bed had a mattress on it that was cheap and nasty. It rolled into the middle. It had no support and the only life in it was probably the bed bugs.
The bathroom was a reasonable size however there was no on demand hot water. Luke warm was the best it could do. There was no water pressure and a shower was next to impossible. We've had stronger leaks in comparison. The fitting were rusty and again dust and dirt was evident.
The car parking is onsite, one of the things that I wanted. I worried about the car for 3 weeks but despite not having a hard top car park the car was in good order and clean’ish compared to the high value merc that was parked under a tree covered in leaves and bird mesh.
The hotel transport was in a transit van. The van has seen better days and had a flat tyre on the day we returned. The transport drops you off at a courtesy bus stop at the terminal but please be aware that these areas are being worked on and there is a good walk plus a steep ramp section to get into the departures area.
My only recommendation is to pay more and sleep better. Anything else is a false economy.
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