Following a fantastic holiday away we found ourselves stranded in Gatwick due to the snow! Places to stay were extremely limited as the airport had closed and this was the only place we could find – now we know why!! As soon as we arrived in the reception we knew this wasn’t a good place to stay! It was so cold in the house. We were told that we had to turn on the heating once we got to the room - it was like an ice-box in there! Heating was a waste of time and we ended up sleeping in our clothes. The place was filthy – there were cobwebs everywhere and you stuck to the carpet. It was probably a good idea to sleep in our clothes anyway due to the cleanliness of the bed sheets. The bathroom we had to use was the worst I have ever seen – I dread to think what you would catch off the bath mat! The bath panel looked like somebody had chewed at it and was covered in some black stuff Needless to say we could not use the bathroom. The breakfast offered was an awful help- yourself continental – what happened to the good old guest house fry-up!! The cups etc were so dirty that didn’t even sample it. To top it all we were told that we had to pay for the airport transfers – one of which is stated on their leaflet and website is supposed complimentary! We were to be charged as it was an emergency booking and not booked ahead! Talk about taking advantage of the situation. So to sum up, if you want to catch something and have the worst night of your life, I would recommend staying here! By the way, the excellent review below is NOT for THIS guesthouse, but for another one in Horley with a very similar name –go there instead!!
- Official Description (provided by the hotel):
- Gatwick Inn near Gatwick Airport combines a warm family welcome with excellent service. There are ten guest rooms; Single, double, triple and quadruple accommodation with ensuite accommodations available. Flat screen TV, tea & coffee facilities, Free Wifi, Free Parking, MiniBar(surcharge). Airport transfers available for £6. ... more less
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