I stayed in this lodge for a week in the main building. They have ensuite rooms in the main building whose quality is not less than 4 star deluxe hotel and basic rooms in annex building. I was totally worried on watching their bad reviews but I concluded that the people who stayed in the basic room in annex building put that reviews. I am well satisfied with customer service they provided during my stay as they have good inter-personal relationship with the guests.I highly recommend the travellers to stay for better quality in low price.

This place really needs some upgrade. There was a long waiting for check-in, filthy rooms, no signs of cleaning at all. No toilet tissues in the toilet, no lights in the corridor, etc. However, I must say that it is a great value for money especially if you are traveling to/from Heathrow airport. Terminal 5 is just 15 mins walk from this lodge and the lodge offers free shuttle to and from the airport. There is also a free bus (no 423) available.

I guess what do you expect for 32quid? Probably a little more than we got. Room was really smelly, disgusting actually, we aired it out for a couple of hours after we walked in only problem being it was -2celsius outside so airing out was a pretty cold experience, shared bathrooms were disgusting ill let you use your imagination there, we were rudely awoken at 0730 when the guy who run the airport shuttle service got our room mixed up and knocked on the door telling us we were late for our shuttle pick up then at 0900 another knock at the door this time being the cleaner asking us what time we were leaving cause he wanted to clean the room, WTF? Website clearly states checkout is 1200. Bed mattresses are worn and uncomfortable.

Upside is the hotel across the road, under new management, friendly staff, good hearty meals around 4-7pounds, cheap pints, and a massive 5pound full english bfast with GOOD coffee and free wifi, there is a free bus going to Heathrow from across the road leaving every 15 or so minutes.

I have been staying at heathrow lodge on and off for the past 8 years and I have been happy with the service on every occassion. The rooms are basic, but clean. I was lucky enough to be upgarded to a premium room which offered a flat screen plasma, brand new shower en suite, a clean refurbished room, which was lovely. Heathrow lodge cannot be beaten on price, and its at an excellent location. The free shuttle bus is also a surpurb addition at very useful. Im looking forward to my next stay in the new year!