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Thistle London Heathrow Hotel: Traveler Reviews

3.0 of 5
Bath Road - Longford, West Drayton UB7 0EQ, England
Hotel amenities
Thistle London Heathrow Hotel
Ranked #10 of 12 hotels in West Drayton
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721 reviews from our community

Traveler rating
    46
    148
    183
    161
    182
See reviews for
Families
60
 
Couples
218
 
Solo
125
 
Business
176
 
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
Date Rating
Contributor
20 reviews 20 reviews
16 hotel reviews
Reviews in 17 cities Reviews in 17 cities
15 helpful votes 15 helpful votes
“Quiet and comfortable”
4 of 5 stars Reviewed January 24, 2013 via mobile

£12 taxi trip from Heathrow. Quiet, clean and comfortable room. WiFi not free. Room included breakfast - usual fare but quite good. Staff very friendly and helpful (we arrived at 10:30pm and they helped us confirm our next-day car rental). £4 shuttle bus to Heathrow leaves every 20 minutes.

  • Stayed January 2013
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask Brian S about Thistle London Heathrow Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
jorgras, Manager at Thistle London Heathrow Hotel, responded to this review
February 26, 2013
Dear Reviewer

Thank you for taking the time to review the Thistle London Heathrow following your recent stay.

It is always nice to read such positive comments about your overall stay. We are pleased to announce to all our guests that wifi is now free at the Thistle London Heathrow Hotel.

We very much look forward to welcoming you back to Thistle London Heathrow.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Cardiff
Top Contributor
68 reviews 68 reviews
23 hotel reviews
Reviews in 27 cities Reviews in 27 cities
41 helpful votes 41 helpful votes
“I enjoyed staying here”
4 of 5 stars Reviewed January 20, 2013

Reading this you will think its a good hotel. To be honest its just average and a decent stopover for the Airport. Rooms are nothing special and the hotel is quite nondescript. So why so highly starred? 3 reasons. Staff were brilliant - nothing to much trouble. Food, surprisingly good - I has tiger prawn linguine in a chilli sauce and it was excellent and beers were well prices too. Finally, the view from the Bar lounge - stunning. T5 in the background and planes landing at Heathrow from the west, totally sound proofed. Incredible and the best view in the area.

Room Tip: Overlook the Car park - its away from the Runway as this hotel is on the Runway.
See more room tips
  • Stayed January 2013, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask spongesdad about Thistle London Heathrow Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
jorgras, Manager at Thistle London Heathrow Hotel, responded to this review
February 26, 2013
Dear Reviewer

Thank you for taking the time to review the Thistle London Heathrow following your recent stay.

I was pleased to read that you enjoyed your stay. I hope you will continue to use the hotel in the future.

We very much look forward to welcoming you back to Thistle London Heathrow.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Colombo, Sri Lanka
Contributor
13 reviews 13 reviews
4 hotel reviews
Reviews in 6 cities Reviews in 6 cities
4 helpful votes 4 helpful votes
“Average Hotel”
3 of 5 stars Reviewed January 20, 2013

I stayed for two nights and it was ok, I suppose. The fact that there's no lift to the 1st floor was a bit strange. I had to lug my heavy bag up 2 flights of stairs, which I must say, felt a bit strange in the 21st century. I was also, annoyed by their internet policy. Why do you have to pay extortionate prices for simple access to the internet. I know, this is common place in UK and US hotels and airports but it really gets on my nerves! I ended up paying 10 pounds just to send one email and another 7 pounds to pay for a plug adapter because my laptop had died. Aside from these points, the staff were friendly and helpful and the rooms were clean.

  • Stayed March 2012, traveled solo
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask DemarrKlarj about Thistle London Heathrow Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New Delhi, India
Contributor
18 reviews 18 reviews
18 hotel reviews
Reviews in 16 cities Reviews in 16 cities
12 helpful votes 12 helpful votes
“Ideal Overnighter”
4 of 5 stars Reviewed January 19, 2013

I stayed here overnight for which the hotel is good. It's close to the airport with ample parking space. The rooms are well appointed though small and aligned along long closed corridors. Food is moderately ok.

  • Stayed December 2012
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask Sudhir47 about Thistle London Heathrow Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
jorgras, General Manager at Thistle London Heathrow Hotel, responded to this review
February 26, 2013
Dear Ideal Overnighter

Thank you for taking the time to review the Thistle London Heathrow following your recent stay.

It made a pleasing read, I look forward to welcoming you back when you are next travelling through Heathrow.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Burnham, Essex
Top Contributor
62 reviews 62 reviews
32 hotel reviews
Reviews in 40 cities Reviews in 40 cities
29 helpful votes 29 helpful votes
“Ideal accommodation & parking pre-flying.”
4 of 5 stars Reviewed January 16, 2013

I last used this hotel over two years ago and must say that it has improved greatly since then. Although it appears pretty ordinary from the outside and the rooms are still very compact, the interior has been refurbished and is now comfortable, clean and well equipped. Also, the staff are very pleasant and helpful. I have used this hotel primarily because of its proximity to Heathrow and the 14 day car parking facility, which makes it highly convenient and good value for money.
Just one thing- it's fine during the night, when there are no flights from the adjacent runway, but the noise level during the day might prove a bit much for anyone other than a keen aircraft enthusiast!

  • Stayed January 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask Hector03 about Thistle London Heathrow Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
jorgras, Manager at Thistle London Heathrow Hotel, responded to this review
February 26, 2013
Dear Hector 03
Thank you for taking the time to review the Thistle London Heathrow following your recent stay. It was with great pleasure I read your recent review. I will ensure that your detailed feedback of facilities and staff mentions are passed down through the team.

We look forward to welcoming you back in the future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Thistle London Heathrow Hotel

Also Known As:
Thistle London Heathrow West Drayton
Thistle London Heathrow
Thistle Heathrow
Thistle London Heathrow Hotel West Drayton, Middlesex
Address: Bath Road - Longford, West Drayton UB7 0EQ, England
Region: United Kingdom > England > Middlesex > West Drayton
Amenities:
Business Center Fitness Center Pets Allowed Restaurant Room Service Wheelchair access
Hotel Style:
Ranked #10 of 12 hotels in West Drayton
Price Range: $
Hotel Class:3 star (3*)
Official Description (provided by the hotel):
Located close to all Heathrow terminals, and boasting spectacular views of the northern runway and architectural splendor of terminal 5, the Thistle London Heathrow is the ideal place to stay whether you are flying off early or arriving late at night. And because we’re close to central London, as well as the airport, Thistle London Heathrow is a perfect venue for business meetings and other events. ... more   less 
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