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“Super hotel and service.Watch car park charge!!” 5 of 5 stars
Review of Premier Inn Heathrow Airport Terminal 5

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Premier Inn Heathrow Airport Terminal 5
3.0 of 5 Hotel   |   Heathrow Longford T5, 420 Bath Road, Longford, West Drayton UB7 0RF, England   |  
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Ranked #1 of 12 Hotels in West Drayton
Certificate of Excellence 2014
Burgess Hill, United Kingdom
Senior Contributor
31 reviews 31 reviews
12 hotel reviews
Reviews in 15 cities Reviews in 15 cities
12 helpful votes 12 helpful votes
“Super hotel and service.Watch car park charge!!”
5 of 5 stars Reviewed November 23, 2012

Booked Premier for first time. A little tricky to find hotel. However thoroughly recommend. Spacious rooms,lovely and clean. Our room faced the runway but no Noise so fab!!
Meal choice good, staff very pleasant and welcoming. Well done to waiting staff who were really professional.
I would highly recommend this Hotel. Watch the car park charge .We didnt book a fly park and drive package so its £12 per night .

  • Stayed November 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PIBathRoad, Manager at Premier Inn Heathrow Airport Terminal 5, responded to this review, November 27, 2012
Dear Trip Advisor user,

Thank you for booking your room with us at Premier Inn Terminal 5, myself and the staff here are pleased you enjoyed your stay.

Due to the location of the hotel close to Heathrow Airport, our parking charges are competitive with the other hotels in the area as they are around the £12-£20 per night.

Thank you again and we look forward to welcoming you back in the future.

Sidra
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,309 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (224)
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English first
Columbus, Georgia
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed November 21, 2012

First of all, this was an excellent, comfortable hotel and the staff was very welcoming and helpful. The note of caution is this: having arrived late and wanting to get there quickly, we got a taxi and asked for the Premier Inn on Bath Road. It turns out there are TWO Premier Inns on Bath Road, at #15 and #420. He was angry that we were not a fare to central London, did not ask which one we were going to, and took us to the most distant one for a fare of about 10 pounds. Informed of our error at the hotel we then had to take a second taxi to the correct Inn for another fare of 10 pounds. Just be sure you know which one you're going to. #420 is the one near the international terminal.

  • Stayed September 2012, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed November 20, 2012

Had to find a place near the airport because of a very late arrival from Spain. The satff we available and helpful and we got to a very comfortable room with a vet comfortable bed.
The breakfast was a bit pricey but we needed it. The shuttle service was expensive but we only found out about the free bus service when we returned to T5 next mornong. Generall y a good experience.

  • Stayed September 2012, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service

Review collected in partnership with Easytobook.com

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Edmonton
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 19, 2012

I chose this hotel because I have had good experiences with Premier Inn in the past, and the local bus (423 from Terminal 5) drops off for free right outside, so I wouldn't have to pay the GBP 4.50 each way for the airport shuttle. The room was clean, comfortable, nicely decorated, and well-appointed. Heard zero noise from the road or planes taking off. The restaurant food was good and not horribly over-priced like some Heathrow airport hotels. I have nothing bad to say about this hotel, I will definitely stay there again.

  • Stayed November 2012, traveled solo
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
UK
Contributor
20 reviews 20 reviews
19 hotel reviews
Reviews in 16 cities Reviews in 16 cities
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed November 19, 2012

Friendly service, and a very good night's sleep. Lovely clean rooms, and handy Costa cafe for breakfast the next morning. For the traveller on a budget, it is perfect. Can't fault it. I can't rate the swimming pool, as I don't know if they have one?

  • Stayed November 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bergen, Norway
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
Reviews in 5 cities Reviews in 5 cities
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed November 19, 2012

Make no mistake: This is the perfect hotel for a stayover at Heathrow, especially if you travel to or from T5, which is within 5 min driving distance. Bus 423 will take you to or from the terminal, free of charge (no need to use the GBP 5 Hotel Hoppa).

The hotel is new and my room was spotlessy clean and nicely decorated. Bathroom modern, and with a decent workspace if you like to sit down with your PC. Excellent service and friendly staff at the front desk, even at 0545 in the morning.

The minor quirks: The ventilation/AC system in the room was quite noisy, but could be turned off. Free wifi for only 30 minutes, then you have to pay. And the most annoying: I went to the Thyme restaurant for a late night meal, but even if there were more staff than guests, I got no attention at all. I finally left the restaurant for the nearby McDonalds.

Except from this, the stay was great and the price reasonable. Highly recommended if you need to spend the night before or after a plane flight.

  • Stayed November 2012, traveled solo
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Premier Inn Heathrow Airport Terminal 5

Address: Heathrow Longford T5, 420 Bath Road, Longford, West Drayton UB7 0RF, England
Phone Number:
Location: United Kingdom > England > Greater London > West Drayton
Amenities:
Bar / Lounge Restaurant Shuttle Bus service Wheelchair access
Hotel Style:
#1 Romantic Hotel in West Drayton
#1 Family Hotel in West Drayton
#1 Business Hotel in West Drayton
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Premier Inn Heathrow Airport Terminal 5 3*
Number of rooms: 400
Official Description (provided by the hotel):
Creating a new dining experience in a relaxing environment, the Thyme restaurant and bar provide a range of ‘tasty’ dishes serving both lunch and dinner options. Along with a COSTA coffee store open from 06:30 to 10:30 and our welcoming hotel bar area you will never be short of food and drink options. Not to mention our ‘All You Can Eat’ Full English Buffet Breakfast at only £8.25 per person. At Premier Inn we pride ourselves on comfort and quality. That's why each of our 400 bedrooms has a king sized bed, en-suite bathroom, safety deposit box, tea/coffee making facilities, hairdryer, freeview TV and wifi (at an additional cost). An ideal choice for a business stay, our hotel is conveniently located with great transport links to Heathrow Airport and Central London. For leisure guests, we are ideally located for Heathrow Airport with limited car parking onsite (£12 per night). We also offer a range of park and fly options. We are serviced by the Hoppa to the Terminals, operating from 0425 until 2325 (Terminals 1 and 3) and 0415 to 2345 (Terminal 5) at a cost of £4.50 per person or £8 return. Furthermore we are just 15 miles from both Windsor Castle and Legoland Windsor. Central London is easily accessible by the London Underground stations and the Heathrow Express. With Children (up to the age of 15) eating a free breakfast when accompanied by a full paying adult and no additional charges for family rooms, we are the top choice for families. ... more   less 
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Also Known As:
Premier Inn Heathrow Airport Terminal 5 West Drayton, Greater London

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