We stayed at this hotel for one night before catching a flight from Heathrow. We were second in line to check-in but it took forever for the reception person to find our reservation and check us into the hotel. The rooms are OK with a nice bathroom. The breakfast buffet was average in a not very busy restaurant. The main problem that we had was a "wake-up" automated telephone call at 4:30 in the morning that would not cancel.
On checking out I complained to the receptionist who was very apologetic and cancelled our car park charge as recompense.
- Official Description (provided by the hotel):
- Sheraton Heathrow Hotel is located less than a mile from Heathrow Terminal 5 and is only minutes away from any of the terminals. The Sheraton Sweet Sleeper Bed, The Link at Sheraton, Sheraton Club and Sheraton Fitness powered by Core Performance make it a comfortable choice where guests find a home away from home. A welcoming team of talent always strives to make guests feel special and to create a warm sense of community to be enjoyed by all. ... more less
- Reservation Options:
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- Also Known As:
- Sheraton West Drayton
- West Drayton Sheraton
- Sheraton Heathrow Hotel West Drayton, Greater London