This hotel is ideally located next to heathrow.
On arrival the reception staff were very helpful and very pleasant.
Rooms are clean very comfortable, I'm fussy about beds as sometimes hotels have really bad mattresses but no complaints here.
The room also has power points for music players ie iPhone,iPad.
The lobby is very modern and has all facilities on hand.
Was a pleasure to stay there and would definitely recommend.
Only bad thing is charging for parking ,

For what I have been paying to stay at the Novotel (£50 per night) I think that's extremely good value, especially considering that the hotel is located near Heathrow airport.

For this price, the quality of the hotel, rooms and facilities are very good. The one BIG thing that is likely to stop me from booking this place again is the water. As soon as I turned on the tap or the shower, the smell of chlorine instantly noticeable. It took me by surprise to be honest. It almost smelt like the swimming pool water was coming out of the tap.

I stayed for 3 nights and after 2 nights the backs of my hands started to break out into a bad rash. Naturally I didn't use the shower on the final night. I just felt it better to wait till I got home.

Stayed here a few times & reviewed it once before. Unfortunately nothing has changed. Check in dreadfully slow; the all foreign staff (their English language is good, though) have trouble with the hotel's computer software, it still takes ages to check in and check out. Not enough staff on desks during busy periods.
The corridors & rooms all require redecorating in a more modern/ contemporary style. All that happens at this hotel is the wood chip type wall covering just gets repainted, the carpets in corridors & rooms require replacing. The rooms are very old fashioned & not well designed, I could not sleep in the latest room I stayed in due to the drone of the traffic on the M4 close by. I realise this is not within the hotel's remit but with modern double glazing systems this should not be a problem in 2013. The room was reasonably clean. Large car park is a bonus but does cost £7 a night & it feels dark & unsafe at night. The cards given to exit the car park often do not work but by pressing the 'help' button the barrier is lifted quickly.
On the whole the hotel is overpriced, similar hotels in the Heathrow area are more modern & mostly cost less, £151 a night at the Novotel is not cheap. Most guests I would imagine are staying for one night only prior to business travel/holidays from Heathrow airport in this case the hotel is well positioned with regular shuttle buses to terminals.