Upon arriving at the hotel, receptionist was not very friendly, was not given a single smile. The room was nice and had a modern touch, and indeed very clean and cosy. The gym was great! Breakfast food was very satisfactory but I found the service rather poor. I stayed with friends and family that I hardly see so we were enjoying our breakfast together and because it was a bank holiday we wanted to relax and catch up for a bit. I recall we weren't in the restaurant for over 45 minutes when we were then approached by the supervisor/hostess of the restaurant and said "are you just talking there? because I have a big queue here!" I thought that was disgraceful, I have never been treated like that in a restaurant. Regardless of how busy the restaurant gets, guests shouldn't be spoken in that manner. Very good rooms, but staff could improve.
- Official Description (provided by the hotel):
- Contemporary and convenient, the Holiday Inn London-Heathrow M4 Jct. 4 Hotel is just off the M4 motorway at Junction 4, minutes from Heathrow Airport, Terminal 5 and close to Stockley Business Park and Bedfont Lakes. Holiday Inn London-Heathrow M4 Jct. 4 is an ideal base to explore Central London, Legoland Windsor, Wembley and Twickenham. Holiday Inn London-Heathrow M4 Jct. 4 offers Park, Stay & Go packages including one night's accommodation and car parking for up to 15 days. Click here All bedrooms are spacious and equipped with air conditioning and high speed internet and wireless access throughout public areas. Our airport hotel is an ideal location for your meetings and conferences at Heathrow. 14 state of the art Academy meeting rooms are self-contained with dedicated and professional support. HSIA and WIFI available with unlimited Starbucks coffee. Workout & unwind in our complimentary Spirit Gym or indulge at one of the best Chinese and Thai restaurants at Heathrow Airport. Try our traditional Irish Pub or our lounge where refreshments are available 24 hours a day. The airport shuttle is £4.50 p/p each way. ... more less
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- Also Known As:
- Holiday Inn London-Heathrow m4, Jct 4 Hotel West Drayton
- Holiday Inn West Drayton
- West Drayton Holiday Inn
- Holiday Inn London-Heathrow M4, Jct. 4 West Drayton, Greater London