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“Great Airport Hotel at Heathrow” 5 of 5 stars
Review of London Heathrow Marriott

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London Heathrow Marriott
4.0 of 5 Hotel   |   Bath Rd, Hayes UB3 5AN, England   |  
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Ranked #5 of 11 Hotels in Hayes
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Rocklin
Senior Contributor
36 reviews 36 reviews
20 hotel reviews
Reviews in 20 cities Reviews in 20 cities
15 helpful votes 15 helpful votes
“Great Airport Hotel at Heathrow”
5 of 5 stars Reviewed August 18, 2013

We just returned from a cruise,and spent 2 nights at the Marriott at Heathrow. Great service and room. Used Hoopa bus to and from the airport,and used it also to get dowtown London very easy . Cruise Bus Service also picks up at this hotel.?? We had Executive Lounge access, Great if the price is right?? Breaskfast ,very good.Could not have been a better stay. Arrived in afternoon and check in was quick Thanks

Room Tip: We had top floor very quiet
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  • Stayed August 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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914 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (150)
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English first
Calgary, Alberta
Senior Contributor
38 reviews 38 reviews
20 hotel reviews
Reviews in 12 cities Reviews in 12 cities
69 helpful votes 69 helpful votes
5 of 5 stars Reviewed August 18, 2013

We just did an overnighter here on our way back to Canada, but have to comment on the great service and amenities at the London Heathrow Marriott. Check-in was simple and the rooms were comfortable, clean and quiet. After a month of travelling in Europe, I let my guard down on the last day(morning of departure) and left my bag with passports, wallet, and air tickets at a computer desk by the Starbuck's inside the hotel. I realized my bag was gone about 20 minutes later when in my room doing a final room sweep and went into panic mode. I went downstairs and found it where I had foolishly left it and concierge said they were wondering when the hotel desk would come along frantically looking for it...They (concierge) had been keeping a watchful eye on it. I was impressed in every way by this hotel and would stay again anytime!

Room Tip: Just a short shuttle ride from Heathrow-Great for travellers
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  • Stayed August 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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west midlands
Senior Contributor
28 reviews 28 reviews
7 hotel reviews
Reviews in 16 cities Reviews in 16 cities
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed August 18, 2013 via mobile

Nice new smart hotel with airport parking next door well priced at the moment large increase due January next year.will say one word of advise before you arrive make sure you have all the things you need like snacks cigarettes etc as no local shops local tesco express is 15 mins walk but its a rough area I would not recomend a lady walking after dark on her own in fact men should try and go in pairs.but hotel safe.

Stayed August 2013, traveled with family
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Houghton-le-Spring, United Kingdom
Senior Contributor
40 reviews 40 reviews
18 hotel reviews
Reviews in 26 cities Reviews in 26 cities
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed August 17, 2013

This hotel was very convenient with comfortable and spacious rooms as expected of a Marriott Hotel. We arrived late at night, but unfortunately check-in wasn't very efficient. Not enough staff manning the reception and those involved with checking-in guests were having lengthy and detailed conversations about local information. They should have directed clients to the concierge, if no other staff were available to deal with registration.
Obviously these airport hotels are very well used, so rooms can appear a little dated, but they were very clean and the staff were helpful and approachable.
Good choice at breakfast.
Would use this hotel again for a stopover. One of the better airport hotels at Heathrow.

  • Stayed August 2013, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Courtenay, Canada
Senior Contributor
34 reviews 34 reviews
8 hotel reviews
Reviews in 15 cities Reviews in 15 cities
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed August 14, 2013

This hotel was very reasonably priced within minutes of Heathrow and has access to the airport shuttle service (fee). It's modern and clean with well-appointed rooms and bathrooms, the staff were extremely friendly and the food in the American Grille was good. It was amazing how quiet the room was considering how close the hotel is to the airport. What really astounded us was the immense buffet breakfast included in the price of our room. It was the biggest selection of breakfast items I've ever seen in a hotel with a made-to-order waffle and omelet bar.
Before our actual stay at the hotel, we were able to drop off one piece of our luggage at concierge while we made a three day side trip to Scotland. That was very convenient. I highly recommend this hotel to anyone looking for an airport stop over.

  • Stayed August 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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New York
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed August 13, 2013

I was looking for hotel near by the Heathrow airport for one night and picken the Marriott.
chck in was quick and painless, the hotel look clean and in good condiion.
the room design is a little dated, few small details need a little work and look a little were out, but for the most part the room was clean and quite comfortable.
placed an order for dinner and was quoted 45 minutes, the dinner arrived after 25 minutes !! (not always a good sign when order arrive so fast), the server was very professional, well groomed and well spoken.
the try the food came on was worn out and chipped.
the burger (Marrriott burger was over cooked and very dry, the bacon wasnt crispy and over all was of poor quality) it was obviously precooked and that way it could be delivered so fast as well.
the other item on the order was fruit salad, the fruit salad can topped with Vanilla ice cream, no mention was made to the ice cream on the menu, it wasnt requested or wanted, the fruits were also not of good quality, over all the dinner order was quite disapoiting.
breakfast at the buffet restaurant was quite fine, the omellete cook need a little training and once again the fruit were of bad quality.

over all for its porpose the Heathrow Marriott served its porpose and in similar situation i would use it again, however i would stay away of room service...

  • Stayed August 2013, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Lichfield, United Kingdom
Contributor
19 reviews 19 reviews
6 hotel reviews
Reviews in 13 cities Reviews in 13 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed August 13, 2013 via mobile

Stayed recently on a weekend break. The hotel rooms are excellent, and very clean. Hotel staff were excellent, nothing too much trouble and they were always smiling and polite. Would have no hesitation to stay there again if the opportunity arises.

Stayed August 2013, traveled as a couple
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Additional Information about London Heathrow Marriott

Address: Bath Rd, Hayes UB3 5AN, England
Location: United Kingdom > England > Middlesex > Hayes
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#1 Green Hotel in Hayes
#4 Business Hotel in Hayes
#5 Family Hotel in Hayes
#5 Romantic Hotel in Hayes
Price Range (Based on Average Rates): $$
Hotel Class:4 star — London Heathrow Marriott 4*
Number of rooms: 393
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Also Known As:
Marriott London Heathrow Hotel Hayes
Marriott Hotel London Heathrow
Marriott Hayes
Hayes Marriott
London Heathrow Marriott Hayes, UK - Middlesex

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