This is clearly a hotel that trades on its proximity to London Heathrow and therefore seems to be especially geared up to cater for passing guests (what hotel isn't?) who are staying over before heading to or from Heathrow.
I found the room well laid out and very clean.
I stayed on the last Friday before Xmas so the hotel was very busy with both Xmas parties and those heading to check in early the next morning and (even though it was busy) I found all the staff (from check in to the bar) very helpful whether it was arranging the airport transfer coach when I was heading outbound and especially the concierge on my return when I collected my car after 2 weeks away.
Many thanks, I'll be back.