If you are given a room to the LEFT of reception, TURN it DOWN.
Turn RIGHT at reception and you are in one of the 'superior' rooms.
We booked 2 nights stay, one before flying to America for a three week road trip and the second night's stay when we flew back home.
I booked through Holiday Extras, they were very helpful when booking.
The first nights stay we were given a room in the Hotel turning RIGHT from reception. This room was perfectly alright, I was suprised by the various ratings here on trip advisor and I posted a very positive tripadvisor report.
For the second night after flying in from Phoenix feeling very jetlagged we were given a room to the LEFT of reception in a building that felt like a war time prefab !!!!!!
The carpet was all rucked up, the bathroom was disgusting. What a difference to the first night we spent in the Hotel.
After a couple of hours recovering from the flight stress I went to reception and complained about the state of the room.
There reply was that, the first night we were given a 'superior room' and the unpleasant room we had just been given was a 'normal room'
Very reluctantly we were changed to a 'superior room'.
The very small single beds had quilts so small they didn't cover the bed, but the rest of the room was clean and tidy.
After staying in various Motels touring America, from the basic to the more expensive, ALL of these were FAR superior to the Comfort Hotels 'superior room'.
We didn't stay in ANY Motel that was as dire as the 'normal' one at the Comfort Hotel.
I now understand the range of reviews here on tripadvisor for this hotel !!!!!!!
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- Also Known As:
- Comfort Inn Hayes
- Comfort Hotel Hayes
- Comfort Hotel Heathrow Hayes, UK - Middlesex