Booked a room at this hotel for a friends party. Nothing to do with the party it was excellent, the function room was nice the ground of the hotel were lovely and the hot buffet was fantastic, unfortunately can't say the same for the hotel room or some of the staff. On arriving at the hotel the man at reception was rude and unsocial he grunted at me and made me feel like I was a chore. Went to the room it looked like something from 1970s it stunk of damp and dirty. There was a crack down the door frame (looked like someone had kicked it through) making the room un- secure there was also a room joining ours, tried the door to make sure it was locked, it wasn't. Carpet, curtains, bed,bathroom floor and bath where all filthy. There was pubic hairs on the sink, mould round the bath, shower didn't work and sink tap wouldn't turn off. Tile in the bath were cracked sharp and dangerous. Weighing up all these factors and having a 2 year old son wandering around in the filth we decided not to sleep here and paid a taxi to get home. Still paid for the hotel room only because didnt want to cause a seen with our friends hosting a party there but would definitely not recommend it to anyone - even if the prices are reasonable. I will be posting picture evidence.
- Also Known As:
- Helme Park Hall County House Hotel And Restaurant
- Helme Park Hall County House Hotel & Restaurant Bishop Auckland, County Durham
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