Bought a Groupon deal which gave my Girlfriend and I a two night break at this hotel. What a waste of Money! Whilst we were there, on the first night most of the hotel was full of guests to a 50th Birthday party, which was loud all night long. Upon arrival, the hotel restaraunt was exclusively reserved for the party. It was politley suggested we try the Oriental Buffet across the road if we were hungry (Don't bother by the way). The second night accommodated a wedding reception which again was loud until the early hours. Whilst this wasn't necessarily a deal breaker, it would have been nice when we phoned to book our reservation that someone told us about the events that were to take place during our stay as we felt like awkward intruders each time we walked through the hotel and around the bride and groom to get to the lift. In terms of the actual building and accommodation, to say it needs a little TLC is an under statement. The Hotel could have been considered luxury back in the 1960's and it probably hasn't been updated since. When the Customer information booklet in each room brags of a colour TV with popular channels such as BBC and ITV, you feel like you've booked a trip in a time machine. The room was clean, however the decor was very dated, the paint was peeling off of the walls and the bathroom left a lot to be desired. The hot water tap worked when it felt like it and the Shower was either Boiling hot or freezing cold. On the second night, the fire alarm went off around 11:30 at night. We quickly got dressed and made our way to reception, when we noticed a rather large amount of water coming through the ceiling during the rain. When we got to reception, the wedding was still in full swing and the hotel staff were completely stumped as to why the alarm had gone off, but decided everything was ok. We told them about the leak and showed them where it was. We were told "Oh I know it sounds strange, but it depends on which direction the wind is blowing" We were told, seemingly not worried as to how close the water was to the light switch.
All in all it was a disappointing stay. Whilst the Bed was comfortable and the room warm, the staff didn't seem to care much about the customers and the Hotel is in dire need of updating. Breakfast is served for an hour and a half in the morning and again, leaves little to be desired.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.