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“Enjoyable” 5 of 5 stars
Review of The Royal Britannia

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The Royal Britannia
The Harbour Broad Street, Ilfracombe EX34 9EE, England   |  
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Hotel website
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Hotel amenities
Ranked #11 of 22 Hotels in Ilfracombe
Certificate of Excellence 2014
sheffield
Contributor
20 reviews 20 reviews
7 hotel reviews
Reviews in 9 cities Reviews in 9 cities
20 helpful votes 20 helpful votes
“Enjoyable”
5 of 5 stars Reviewed September 28, 2013

We stayed there for 3 nights. Really nice touch by the staff to upgrade us for a bigger room. The room was huge and the view overlooking the harbour was brilliant, especially because it rained every day

  • Stayed September 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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174 reviews from our community

Traveler rating
    73
    48
    22
    14
    17
See reviews for
29
99
5
2
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (72)
Date | Rating
  • English first
  • German first
  • Any
English first
Rugby, United Kingdom
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed September 23, 2013

I highly recommend this Hotel, a great location! Richard the owner just couldn't do enough for us, he was so helpful. We arrived early and that was not a problem, he helped us with our luggage and even let us change rooms to have one with a harbour view. The service was excellent, the sunday carvery was a little slow, but that was to be expected as the Hotel is so popular, its definately the hub of Ilfracombe, the staff were going as fast as they could! Even our dogs were made to feel welcome. Everything was very clean and tidy and nothing was too much trouble. The outside terrace was vacated by 1100pm so we had no problem with the noise and music which we were expecting as it is detailed on the website. I would definately stay again, and a huge thankyou to Richard for making us feel so welcome.

Room Tip: The Harbour views are a must
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  • Stayed September 2013, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Contributor
20 reviews 20 reviews
15 hotel reviews
Reviews in 13 cities Reviews in 13 cities
42 helpful votes 42 helpful votes
5 of 5 stars Reviewed September 23, 2013

Stayed again with Richard and Yan, in this Lovely hotel, again Richard went out of his way to accomodate us. The Hotel had undergone some decoration and upgrading since out last stay, the corridor and entrance has been improved considerably with new lighting and a lovley new staircase and the new front office now fully open.

Our breakfast was taken outside overlooking the harbour, and the staff as usual eager to help and gave a wonderful service, oh the the breakfast itself, YUMMM

Thankyou Richard and Yan, see you soon :)

Room Tip: Nelsons Room, has the best views and a bed that you wont want to get out of !!!
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  • Stayed September 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Birmingham, England, United Kingdom
Contributor
17 reviews 17 reviews
10 hotel reviews
Reviews in 11 cities Reviews in 11 cities
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed August 27, 2013 via mobile

This hotel was right in the middle of ilfracombe, an ideal location and great value for money. The room was small but ideal for any couple nit spending much time at the hotel, everything you need in one room! Very clean and tidy, breakfast was beautiful. One point take ear plugs because if the music doesn't keep you awake the shouting people will, or the seagulls right outside at 5 am very very loud. But is defiantly stay again and ilfracombe is lovely

  • Stayed August 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed August 7, 2013 via mobile

We have stayed here two years in a row now and wouldn't stay anywhere else, it's perfectly situated for our needs and the rooms are very nice and always very clean, can't fault the service the staff are always willing to help with everything you need, you can't beat sitting out on the terrace with a beer and a glass of wine watching the tide roll in, will be back next year for sure

  • Stayed August 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lewes, United Kingdom
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
8 helpful votes 8 helpful votes
1 of 5 stars Reviewed August 2, 2013 via mobile

When we booked our room we explained we'd be arriving late with our 18month old son and so we'd like a cot ready set up in our room. We were told this would not be a problem. We arrived at 9.45pm and were shown to the room.....no cot. I stood for 20 minutes with my son in my arms (there is no parking so we'd had to park some distance away) in the lobby waiting for a cot to be found and erected. No apology was made. By this time our son was awake and upset. When we got our bags into the room we found it was situated right opposite a karaoke bar. The band may as well have been in the room itself. We asked to change room or have a refund but were told, in the most rude manner, that neither would be possible. Why would you put a family with an infant in the noisiest hotel room?! Needless to say none of us slept until well past midnight. Then at 4am people in the room above must have had an (ultra long) shower......the waste pipe ran right through our room so sounded like there was a waterfall in the bathroom. I don't know whether it was a staff room above but the ablutions and stomping about went on for nearly an hour. What we'd hoped would be a relaxing start to the holiday was a nightmare. The owner was exceptionally rude, and when we wrote to complain was utterly aggressive and unapologetic in his tone. In short, unless you like to sleep in a steaming hot room with blaring music through the night and a 4am wake up call never never never stay here.

Stayed July 2013, traveled with family
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
np1257315, Front Office Manager at The Royal Britannia, responded to this review, September 12, 2013
Room was booked however cot was not booked and on arrival we made up and gave the cot for free

Next thing was that the gentleman wanted us to give him the room for Free as there was a party going on across the road which was refused (there is no karaoke bar across the road its just a pub who have karaoke during some weekends and they had a open mike night on that Thursday)

We are located in the harbour therefore its a busy place with restaurants, pubs, boats and art galleries surrounding us , people seeking quite can easily book a hotel which is out of town and not be in the centre of it all.

Sorry but we cannot give free accommodation to people wanting it all for FREE.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Newbury , England, United Kingdom
1 review
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed July 30, 2013

I stayed at the hotel from the 26th to the 28th July, we had a pleasant check-in and then from there it went down hill. We got to our room and the heat just hit us, we checked to make sure that the radiator was off and it was and there was not air-con in the room either , the window was wide open but there was just no air getting into the room, due to this we did not sleep both the nights we was staying there. On the Saturday we went and asked if we could have a fan for our room, but the staff were unhelpful and did not do anything.

  • Stayed July 2013, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
np1257315, Front Office Manager at The Royal Britannia, responded to this review, September 13, 2013
We just don't have hot days like this year and yes the place was hot but not that hot as we next to the sea and like most hotels in the uk we have a very good heating system but don't have air-con .
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about The Royal Britannia

Address: The Harbour Broad Street, Ilfracombe EX34 9EE, England
Phone Number:
Location: United Kingdom > England > Devon > Ilfracombe
Amenities:
Bar / Lounge Beach Pets Allowed ( Dog / Pet Friendly ) Restaurant Wheelchair access
Hotel Style:
Ranked #11 of 22 Hotels in Ilfracombe
Price Range (Based on Average Rates): $
Number of rooms: 22
Official Description (provided by the hotel):
The Hotel sits on the Harbourside and we have a waterside seating area two restaurants Carvery on Sundays and two bars open from 8.30am until late. ... more   less 
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Also Known As:
The Royal Britannia Hotel Ilfracombe
The Royal Britannia Ilfracombe, Devon

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