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“A Pleasant Surprise” 4 of 5 stars
Review of The Chesterhouse Hotel

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The Chesterhouse Hotel
3.0 of 5 Hotel   |   37-42 Loch Promenade, Douglas IM1 2LY   |  
Hotel amenities
Ranked #6 of 23 Hotels in Douglas
Hertfordshire, England
Senior Contributor
21 reviews 21 reviews
21 hotel reviews
Reviews in 18 cities Reviews in 18 cities
30 helpful votes 30 helpful votes
“A Pleasant Surprise”
4 of 5 stars Reviewed June 24, 2008

My husband and I stayed at this hotel for 2 nights in April. As it was only 3* we decided to book one of the better rooms - an executive room with a sea view - and we weren't disappointed. Our room was very spacious and had recently been re-decorated. It had 2 huge bay windows from which we could see the whole of Douglas bay. The sofa was also perfectly positioned to sit and watch the world go by whilst enjoying a complementary mug of tea/coffee and biscuits.
The breakfast room was bright and airy, again with sea views. The selection of hot and cold food was good and staff were friendly. We didn't eat there in the evening as the entertainment (keyboard player/singer) was aimed at an older clientele. We did have an enjoyable meal in the trendier basement bar/restaurant though.
There's a large pub next door which regularly has live music - we saw a great local rock band while we were there. We also ate downstairs in the pub restaurant, the food was delicious.
The hotel is perfectly situated on the promenade and it's easy to get around the island by bus, electric tram and steam train - we used all 3!

  • Liked — spacious room with bay windows and sea view
  • Disliked — evening entertainment
  • Stayed April 2008, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Check in / front desk
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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148 reviews from our community

Traveler rating
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    17
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See reviews for
14
69
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (65)
Date | Rating
  • English first
  • German first
  • Italian first
  • Any
English first
cheshire
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed April 21, 2008

Booked this hotel as a 2 star hotel and was amazed, we had a sea view room which was huge, very clean with crisp white bedding and a clean bathroom with a power shower and large corner bath.the hotel staff were very accomodating and placed our valubles in the hotel safe on request.
The bar and restaraunt which is in the basement of the hotel is lovley, and the food is out of this world, staff are very helpful and has door staff after 9pm as there is a lively and fun atmosphere.
the breakfast room has sea views and is clean and spacious with an excellent choice of english breakfasts and cereals, the chef and all the staff including the night manager were wonderful and i am planning to return shortly with my family.

  • Stayed April 2008, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
dunchurch
1 review
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed December 30, 2007

Our stay at the hotel booked as a packaged with GrandUK holidays .Was awful the room was dismal and out side of the window was a large extractor fan which erupted at 7-00am and nearly shot us out of bed .Meal times where chaotic with large numbers of people falling over one another to get luke warm food off a unkept counter.The entertainment left a lot to be desired .Access to the rooms via the lifts which only carried two people at a time made it very difficult to get too and from your room expecially for the ederly people on our coach. All in all very disappointing

Stayed December 2007
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about The Chesterhouse Hotel

Address: 37-42 Loch Promenade, Douglas IM1 2LY
Location: United Kingdom > Isle of Man > Douglas
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Restaurant Room Service
Hotel Style:
Ranked #6 of 23 Hotels in Douglas
Price Range (Based on Average Rates): $$
Hotel Class:3 star — The Chesterhouse Hotel 3*
Number of rooms: 67
Reservation Options:
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Also Known As:
Chesterhouse Hotel Douglas
The Chesterhouse Hotel Isle Of Man/Douglas

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