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“Nice, but they need more staff.” 3 of 5 stars
Review of Bay Room Restaurant

Bay Room Restaurant
Manx Museum, Kingswood Grove, Douglas
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Ranked #84 of 109 Restaurants in Douglas
Cuisines: English
Restaurant details
New York City, New York
Top Contributor
62 reviews 62 reviews
34 restaurant reviews
Reviews in 23 cities Reviews in 23 cities
47 helpful votes 47 helpful votes
“Nice, but they need more staff.”
3 of 5 stars Reviewed September 23, 2013

Stopped in for a coffee after strolling through the museum. The coffee was good, and the food at the other tables looked appetizing. Nice decor, although a little plain and sparse.

The main problem is the lack of staff. There was one poor woman seating customers and waiting tables. By lunchtime she was completely overwhelmed. They do a brisk traffic, customers were asked to share their tables with other customers on occasion.

Hire one or two more people for this restaurant, perhaps add a little more space, and this place could do very well.

Visited September 2013
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8 reviews from our community

Visitor rating
    2
    2
    2
    1
    1
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • Any
English first
Scotland
Top Contributor
88 reviews 88 reviews
11 restaurant reviews
Reviews in 54 cities Reviews in 54 cities
86 helpful votes 86 helpful votes
“Dire! The one downside of the Manx Museum”
1 of 5 stars Reviewed September 15, 2013

Where did they find the guy running the Bay Room. Off-hand - no actually downright rude - with the most dreadful customer service 'skills'. And everything was 'orff'. Avoid, avoid, avoid. There are a lot of nice places to eat down in town.

  • Visited September 2013
    • 4 of 5 stars Atmosphere
    • 1 of 5 stars Service
    • 2 of 5 stars Food
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
UK
Senior Contributor
33 reviews 33 reviews
20 restaurant reviews
Reviews in 21 cities Reviews in 21 cities
34 helpful votes 34 helpful votes
“EXCELLENT LUNCHTIME FOOD”
5 of 5 stars Reviewed August 20, 2012

Simple well prepared food which came quickly, and was well priced.
We had the soup and sandwich deal with cake afterwards. All of this was enjoyed in the wonderful surroundings of the Manx Museum. Not to be missed!

  • Visited August 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Atmosphere
    • 4 of 5 stars Service
    • 4 of 5 stars Food
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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