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“Good size cinema” 3 of 5 stars
Review of Palace Cinema

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Palace Cinema
Central Promenade, Douglas IM2 4NA
+ 44 (0) 1624 627777
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Ranked #22 of 33 things to do in Douglas
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Attraction details
Owner description: Located adjacent to the 4 star Palace Hotel & Casino, Douglas, Isle of Man, the Palace Cinema is equipped with Dolby digital sound, and the latest 3D technology, at an invest of almost £200,000. The Palace Cinema houses two screens, showing up to eight films a day at peak periods. Screen One has a seating capacity of 319 and Screen Two can seat 119. The complex is also available for private daytime hire for presentations or meetings and for exclusive evening film performances.
Senior Contributor
27 reviews 27 reviews
5 attraction reviews
Reviews in 17 cities Reviews in 17 cities
32 helpful votes 32 helpful votes
“Good size cinema”
3 of 5 stars Reviewed April 4, 2014

the sound and seating is better in the upstairs cinema, downstairs can feel a little claustrophobic if it's a full house.

Visited October 2013
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31 reviews from our community

Visitor rating
Date | Rating
  • English first
  • Any
English first
Douglas, United Kingdom
1 review
3 helpful votes 3 helpful votes
“Don't judge a book by its cover”
5 of 5 stars Reviewed February 4, 2014

On first appearance looks a mess but the palace cinema has a large car park considering a lot of uk cinemas don't have one.
Inside is beautifully decorated and staff are very friendly iv been many times and there is always a warm welcome.
The shop has 3 tills and a ticket desk, the shop has a lot of sweets and drinks to pick from and recently a few combo prices to save money.
Once you have your tickets and sweets you have no trouble finding your screen as there's only two both screens have had a much needed refurbish and there's always a member of staff to show you to your seat the floor is a bit creaky but once seated not really an issue however the door to the film I watched upstairs bangs throughout the film this needs to be sorted but other than those 2 things the palace cinema is a wonderful little cinema me and my family have and will continue to visit for many years to come.

Visited February 2014
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Senior Contributor
49 reviews 49 reviews
12 attraction reviews
Reviews in 28 cities Reviews in 28 cities
30 helpful votes 30 helpful votes
“No customer service skills !!”
1 of 5 stars Reviewed December 27, 2013

Went to watch 3D film - glasses given to my wife didn't work...complained to someone who said he was in charge but got the got the answer..."nah mate..they always work...it's your word against mine"...guess that means he is right and I am wrong despite thre people trying the glasses during the film and all coming to same conclusion that they were not 3D.... to help the brain dead employee... its easy to remove one of the lenses and replace it with one from a different pair of glasses. The result is simply that one pair of glasses will have two left eye lenses and one pair will have two right eye lenses. Despite trying to argue that someone else at a 3D film will have the same problem when given one of these glasses the reply was - "it's impossible they always work... " Doh....!

Visited December 2013
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Fleetwood, Lancashire
Senior Contributor
44 reviews 44 reviews
14 attraction reviews
Reviews in 30 cities Reviews in 30 cities
28 helpful votes 28 helpful votes
“Like stepping back in time.”
4 of 5 stars Reviewed November 23, 2013 via mobile

I visited the cinema twice in the three days I have been on the island. It is very conveniently situated next to the Palace hotel. The staff are attentive, and there was no need to queue for tickets or sweets and drinks as the cinema was rather quiet.

Screen 1 is a much larger theatre than screen 2. Both offer comfortable seating and both are well heated.

Cleanliness is very good too.

The only fault is that there are only two screens, and there is only one showing per evening on either screen, so you have to time your visit well. Two screenings at the weekend mean a little more choice in times.

If you want to spend a good two hours then this is a great choice.

Visited November 2013
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Douglas, United Kingdom
Senior Contributor
21 reviews 21 reviews
5 attraction reviews
Reviews in 9 cities Reviews in 9 cities
21 helpful votes 21 helpful votes
“Better seating however expensive”
2 of 5 stars Reviewed September 12, 2013

This is cinema is very average as Cinema's go, the new seating is a big improvement and you no longer stick to the floor when you go in however the price is very expensive especially 3D movies for a family. The cost of popcorn is just silly!

Visited August 2013
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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