Good location on the prom and within walking distance of town & ferry terminal, room are very small not filthy but not immaculate either.
Breakfast is buffet style, this was nice didn't eat there at night so can't comment. Bar area is nice with a piano being played in the evening, some other areas of the hotel are quite dated however.
My main gripes are that they charge you for wifi, and the booked the hotel on the understanding there was a pool, this has been closed since February apparently we complained about this at reception we got knowhere, some of the reception had a bad attitude!
For a couple of days it's fine but wouldn't really want to stay any longer!
- Also Known As:
- Empress Hotel Douglas
- Empress Hotel Isle Of Man
- The Empress Hotel Isle Of Man/Douglas
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