Have been to The Bay Tree many times in the past and (despite it being busy) it has always been a delightful Saturday morning treat!! however, Today we were left v disappointed.
After arriving we grabbed and seat and waited to be served, and waited, and waited. When we finally got to order we were informed (a bit grumpily) that a lot of people had jus walked in before us which it why it took a while to be served. No problem, it happens in a walk in type cafe/restaurant - and no much can be done about this by the staff!! While ordering we were told that the food might take a bit to come as it was v busy - again not an issue as the food is delicious and is worth the wait. When the food arrived, we had been waiting 45 mins from when we sat down until the food arrived - which is a bit excessive in my opinion for breakfast.
As already mentioned - the food is normally fantastic which is why we didn't mind too much at the time. However, when my meal arrived (a stack) the potato bread was undercooked (cold and doughy in the middle and pale one the outside) and my egg was hard, had fallen apart and looked like it had been thrown on top (folded over itself instead if set flat on top) .
Any other time I would have mentioned this when I received my meal to allow it to be corrected or to make the staff aware, but we had waited so long for our food we couldn't afford to wait for another to be cooked ( we had a wedding to attend and the on street parking only lasts an hour).
We actually ended up paying while some of the party was still eating because we didn't want a parking ticket (I know the bay tree is not responsible for the on street parking but we had waited 45mins for food).
In general the staff are usually v pleasant and the service is usually quick but in this case we were left disappointed by the wait combined with food that was not up to the usual standard.
I would like to add that on the way in /out of the bay tree we encountered a lot of families with buggies that had problems getting in and out because of the sign in the porch area/doorway!
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.