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“Stuck in the 70's / outdated” 3 of 5 stars
Review of The Redcliffe Hotel

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The Redcliffe Hotel
3.0 of 5 Hotel   |   Marine Drive, Paignton TQ3 2NL, England   |  
Hotel amenities
Ranked #11 of 21 hotels in Paignton
London, United Kingdom
Senior Contributor
22 reviews 22 reviews
4 hotel reviews
Reviews in 9 cities Reviews in 9 cities
12 helpful votes 12 helpful votes
“Stuck in the 70's / outdated”
3 of 5 stars Reviewed September 19, 2012

We booked this as we had had 2 terrible nights in The Quayside Hotel, Brixham. The rooms were clean and the staff helpful and attentive. The rooms were clean but very outdated, and in great need to modernising. The shower was broken but I had a great soak in the bath. If you go out of season its overrun by the over 70's and feels a bit like an OAP's hotel. Breakfast was good. Location is great as its right on the seafront and has great views of the bay.

  • Stayed September 2012, traveled with family
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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147 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (52)
Date | Rating
  • English first
  • Any
English first
Kent
Senior Contributor
22 reviews 22 reviews
7 hotel reviews
Reviews in 11 cities Reviews in 11 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed September 13, 2012

What an excellent hotel...I have been visiting Torbay and Paignton most of my life and whilst aware of this Hotel I have never had to occasion to stay. If you are fortunate enough to have a seaview room the views across Torbay from Brixham to Torquay are amazing including the sunrise! This has not lost any of the period charm from cheap additions and poor maintenance - the quality has the same consitency throughout the building with an atmosphere that takes you back to well run hotels of the 50'6 / 60's. My room in 'the tower' was a little 'quirky' in shape but this is not unusual for older buildings that have been updated, but it worked and worked well with stunning and unrestricted views and the sound of waves breaking gently if the window was left open - The bathroom was very clean with a good size shower.

Breakfast was very good, all hot and served quickly, again excellent vews across the bay, there are numerous snugs and places to sit around the place and the indoor pool and wet facilities first class - notably the Jacuzzi, This must be the largest I have seen to date, purpose built and finished in mosaic tiles, the water is deep warm and will comfortably take 20 people so no waiting around to use it!
The design and layout of the building has a number of corridors and stairs - not a problem in itself but if you have mobility problems make sure they know in advance in order to get the right room..they have all the usual facilities including parking for disabled guests.

Staff are in abundance are very triendly and attentive, not really sure whay some have reviewed it badly, I can only assume they were unlucky...I certainly would use it again. It is rated as 3 star, but have to say I thought overall it nudged more towards 4 star, certainly one of the better 3 star establishments. Dont be put off by my comments on the dated style...The finishings are all good quality throughout they have got it right and it really works!

Downside - only one, I agree with earlier observations regarding pricing per person - most hotels now price per room and at £124 (£62pppn) in September per night is a bit steep especially as there are tour visitors there who almost certainly will not be paying this price!

  • Stayed September 2012, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed September 13, 2012 via mobile

Our second visit to the Redcliffe lived up to expectations, the location is brilliant and if it was any further to the sea it would be a problem, last year our room was overlooking the car park, however this year we were above the ballroom and overlooking the sea (a lovely way to wake up in the morning) but a bit noisy if there is a wedding reception on but did not present us with a problem. The food and service in the restaurant are great and in Trevor they have a superstar. The rooms are clean and everything works as it should. For a three star hotel I think the Redcliffe would take a lot of beating, we have stayed in four star hotels on the same coastline and apart from being a lot more expensive it does not compare. Will we be staying there again in future (yes please).

Stayed September 2012, traveled as a couple
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Salisbury, United Kingdom
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed September 12, 2012

Just stayed for 2 nights at short notice this week (September). Why are prices per person and not per room? 124 for each night which seemed rather high for the thinnest of towels in the good sized bathroom (though the amazing soap/shower gel/shampoo/conditioner/how many other functions?? gadget was empty). Someone had left the upper window open with no means of accessing it to close so woke up a few times in the night freezing! I´m agile but couldn´t reach it from the window ledge. Clean though smelly pillows after a hard summer probably and sad decor with huge water stains here and there inexplicably. Brekky served to you rather than buffet which was good and quite yummy. Fab views from the dining room over the sea. Free and ample parking. Still don´t feel it merited a whacking 248 pounds for a 2 night stay mid September though .........

Room Tip: Check you can access any windows left open!
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  • Stayed September 2012, traveled as a couple
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Teignmouth, England, United Kingdom
Contributor
19 reviews 19 reviews
4 hotel reviews
Reviews in 13 cities Reviews in 13 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed September 7, 2012

I know this is late but we married seven years ago now at the Redcliffe and feel I must post a review because I cannot praise it higher. The food was out of this world. The service amazing and the venue, which overlooks the sea, was quite special and considerably cheaper than many other alternatives. OK its a little old fashioned but I'm very glad we chose the Redcliffe and if you choose it too, I am sure you wont be disappointed.

  • Stayed October 2011, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Birmingham, United Kingdom
Senior Contributor
30 reviews 30 reviews
7 hotel reviews
Reviews in 18 cities Reviews in 18 cities
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed September 6, 2012

We had such a good holiday last year that we stayed again and extended to eight nights.
I am somewhat bemused by any poor reviews as the staff here and the quality of service are
so very good. Many of the staff have been here for years and it is rather nice to be greeted by
so many good friends when we arrive, especially Trevor who looked after us in the restaurant.
We are long retired but in our working lives we have had the benefit of travelling all over the
world the Husband on Government business and myself as a buyer for a major company so we
are well acquainted with hotels that offer service and old fashioned courtesy. The majority of the
other guests appear to be like minded though of course there are always those who are very
demanding. This hotel has excellent standards in everything it does from the total cleanliness
and comfort of the rooms to the rather good dinners with lots of choice and a different menu every evening. We stayed at the end of June to the start of July and even the weather was good.
Whilst there a wedding took place in the ballroom and I was singularly impressed by the lengths
the staff went to to make it a very special day for the Bride & Groom. When I read the poor reviews I am always struck by the intemporate language and feel that there are just people out
there that you would never please. We were very pleased in every respect and would like to
congratulate the owners & staff on a quality offering though I must admit to not liking the new
piano as much as the pianists the hotel usually has. 10/10
Final thought would so many of us go back so very often if this hotel was lacking in any way?

Room Tip: If you book very early you get the sea view rooms at no extra cost!
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  • Stayed June 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Torquay, United Kingdom
Senior Contributor
31 reviews 31 reviews
9 hotel reviews
Reviews in 14 cities Reviews in 14 cities
21 helpful votes 21 helpful votes
2 of 5 stars Reviewed August 30, 2012

Emailed this hotel asking if people were welcome to call in for morning coffee. No answer was given to my question but somebody emailed back, "Thank you for your enquiry." I must therefore presume that people are not welcome to call in for morning coffee.

A disappointing attitude.

Stayed March 2012, traveled as a couple
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Redclfe, Manager at The Redcliffe Hotel, responded to this review, September 1, 2012
Dear Robin B,

We are sorry to hear that you never got a response regarding morning coffee. Upon checking our system, it would appear that your email was sent to an out of hours mail box, which generates a further to your enquiry response. We have now informed our Internet provider who wil be looking into this problem for us.

We apologise for the inconvenience and lack of response and hope you will visit us at the Redcliffe, as we do offer morning coffee, bar snacks & afternoon teas to the general public.

Our correct email address is redclfe@aol.com for future reference.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about The Redcliffe Hotel

Address: Marine Drive, Paignton TQ3 2NL, England
Location: United Kingdom > England > Devon > English Riviera > Paignton
Amenities:
Bar / Lounge Beach Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#4 On the Beach Hotel in Paignton
#10 Family Hotel in Paignton
#11 Romantic Hotel in Paignton
Price Range (Based on Average Rates): $$$
Hotel Class:3 star — The Redcliffe Hotel 3*
Official Description (provided by the hotel):
Superbly situated on the Seafront of Paignton in the "English Riviera". The Redcliffe offers every facility to ensure a enjoyable and memorable stay, whether for business or pleasure.The Redcliffe is a privately owned hotel with 68 bedrooms, set in 3 acres of grounds at sea level, and enjoys panoramic views across Tor Bay, from elegant Torquay on one side to the quaint fishing port of Brixham on the other.All bedrooms are en suite with Digital TV, Radio, tea making facilities, hairdryers and direct dial telephones. There are also a number of inter-connecting rooms, ideal for families.Private car parking for 100 cars is available in the hotel's spacious grounds.We pride ourselves on the warm and friendly atmosphere within the hotel and our many long-serving staff ensure that standards of service remain as high today as they were 30 years ago. ... more   less 
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Also Known As:
Redcliffe Hotel Paignton
The Redcliffe Hotel Paignton, Devon

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