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“Enjoyable” 4 of 5 stars
Review of Waterside Holiday Park

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Waterside Holiday Park
Three Beaches, Dartmouth Road, Paignton TQ4 6NS, England   |  
Hotel amenities
1 review
“Enjoyable”
4 of 5 stars Reviewed July 10, 2013

I stayed for 5 nights I really liked the caravan very clean and big I thought the site was amazing however the reception staff I thought were very rude. As for the entertainment I thought it was ok wasn't the best however Karl did do an adult game which I took part in and that was the highlight of my week.

  • Stayed July 2013
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ParkHolidaysUK, General Manager at Waterside Holiday Park, responded to this review, July 22, 2013
Glad to read that overall you enjoyed your holiday.

Your comment about the "rude" reception staff is rather worrying and I am sorry that you found this to be the case, judging by previous reviews on this web-site this far from what our other guests have experienced. Rest assured we will look into it.

It's pleasing to note that you found the caravan clean and large enough and that you enjoyed the activities that you took part in. Thank you for your review.
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256 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (35)
Date | Rating
  • English first
  • Any
English first
Derby, United Kingdom
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed July 9, 2013

the caravan was very nice very clean park staff very nice would of liked to get in van a bit earlier than 4pm most other sites let you in before time entertainment was ok not the best but very enjoyable and good fun every where clean.There is a nice little cove to walk to only a few 100 meters from site all in all we had great fun nice park not to far from paignton very good .

  • Stayed July 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ParkHolidaysUK, General Manager at Waterside Holiday Park, responded to this review, July 22, 2013
Thank you for your comments, martin a, we are pleased you enjoyed your holiday with us.

More and more of our guests are saying how nice and clean the park is, and how friendly the staff are.

We do try and check our guests in a early as possible, however we always meet our "deadlines" of either 2.00pm or 4.00pm (depending on what has been booked).

Thank you again for your review.
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1 review
5 of 5 stars Reviewed July 4, 2013

We have just had the most amazing 5 days at this holiday park!! The place overall is outstanding, will definitely be returning in the future & advising others to come & stay here!! The staff are fab.. all friendly & sociable! Also the entertainment team are fabulous & we hope the same team will be here next time we return, they all made our holiday :) We just want to say what a brilliant holiday! Enjoyed it to the max!!!!!!

  • Stayed July 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ParkHolidaysUK, General Manager at Waterside Holiday Park, responded to this review, July 22, 2013
Hi Amazinggggggg, what a fantastic review, thank you. Like so many others before you you have taken the time to let everyone know what a great place Waterside is to have a holiday, great staff, great entertainment & a great park.

Thank you again for your comments, see you soon.
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1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 1, 2013 via mobile

Simply the best,what more can I say,live entertainment like you would see anywhere in the worlds best clubs,but its all happening down here at Waterside,don't miss it :-). The staff are brill very bubbly and make you feel welcome, simply awesome

  • Stayed June 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ParkHolidaysUK, General Manager at Waterside Holiday Park, responded to this review, July 8, 2013
Hi Hsallen, thank you for this great review. You have summed up what we are all about, great holidays, great staff and great entertainment. See you soon.
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Contributor
13 reviews 13 reviews
4 hotel reviews
Reviews in 9 cities Reviews in 9 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed June 28, 2013

Had a wonderful holiday couldnt fault a thing. Terry and the entertainment team were so friendly and lovely. Will definately go back. The whole atmosphere was so lovely we were made welcome as soon ad we walked into the entertainment hall. Me and the malteser lady lol x but seriously this was my third and best visit xxx

  • Stayed June 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ParkHolidaysUK, General Manager at Waterside Holiday Park, responded to this review, July 8, 2013
We are really pleased you had a wonderful, faultless holiday Angriotti. The atmosphere at Waterside is fantastic this year, we have a great team across the board and it's very gratifying that guests such as yourselves take the time to let us know. Thank you for your review, see you again soon.
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wiltshire
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
Reviews in 7 cities Reviews in 7 cities
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed June 26, 2013

We had a silver plus caravan which was very poor with cleanliness of all flooring, black marks on the carpet, stuck on marks on the kitchen flooring. black marked edges to the shower etc.
The bedroom seemed small very tight to walk around, we had the 12ft wide van,
We were told to park up and then our van was up about a dozen steps, yes it was in an elevated area of the park, the only trouble was we couldnt park close so after walking about 200yds to get to the steps an then haul the cases/bags up the steps we found it very hard, luckily we are fairly fit pensioners.
I cannot comment on any of the ameneties as we didnt use any of them.
Staff did seem friendly

  • Stayed June 2013, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Cleanliness
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ParkHolidaysUK, General Manager at Waterside Holiday Park, responded to this review, July 8, 2013
Hello wiltslil, thank you for posting this review.

After all the hard work and effort the team put in to make Waterside the great park that it is it's annoying that a company we use to clean our caravans has let us down on this, and 2 other, occasions. While it's great to receive praise through these reviews we take the negative comments very seriously and react to them. I have the cleanliness issue in hand and we are working towards a resolution to this. You will notice from other reviews posted on this site that the issue you faced is very rare and not the normal standard at Waterside. With the problem of getting your luggage to the caravan, we would have been more than happy to assist you had we have been aware, a point to remember for your next visit.

Thank you again for your comments and please accept my apologies that you found the cleanliness of the caravan not how it should have been.
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1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed June 25, 2013 via mobile

We went to waterside for my mums 50th birthday, from the moment we walked into the club house we were greeted warmly.
During the kids entertainment my daughter won a prize that had no batteries I mentioned it to Karl (one of the entertainers) and he went out of his way to get her some batteries=1 very happy child! The actual entertainment was the best I've ever seen! We were in stitches the whole time and the singing was deff worthy of a broadway show! The games that were played with the adults were just as much fun and the staff did their best to get everyone involved! Karl and terry even came and sat with us and carried on the entertainment at our table! I would deff recommend to anyone I know we had one of the best nights ever and we will deff be returning just to see the entertainment team again!

  • Stayed June 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ParkHolidaysUK, General Manager at Waterside Holiday Park, responded to this review, July 8, 2013
Hi Eggybready, I take it you had a great time at Waterside?. We have had so many fantastic reviews about the Entertainments team, the park and the staff here I am running out of things to say! However it always gives me great pleasure to read such reviews. All I can say is thank you for this wonderful review and when are you coming back?
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Additional Information about Waterside Holiday Park

Address: Three Beaches, Dartmouth Road, Paignton TQ4 6NS, England
Location: United Kingdom > England > Devon > English Riviera > Paignton
Amenities:
Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Swimming Pool
Hotel Style:
Ranked #6 of 17 Specialty lodging in Paignton
Official Description (provided by the hotel):
The entertainment venue is one of our finest with plenty of room to take in our live shows – you can enjoy a different show every night of the week at Waterside and there’s no extra to pay.Waterside also offers a fantastic half board package so you can budget ahead and still dine out every night. ... more   less 
Also Known As:
Waterside Holiday Park Hotel Paignton
Waterside Holiday Park Paignton, Devon

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