Things started off great so will start with the good points. Location is great, hotel is clean, breakfast is nice and as we have to visit Paignton a good few times a year to see family we really thought we had found a place to visit very regularly .
On arrival there was no milk in the room which was perfectly ok, just asked for some more...
Later this evening we all fancied a cup of tea , my two children also and asked for a couple for tea bags... Fine
The next day we returned in the evening from a day out with our 3 small kiddies and asked for a couple more tea bags, we were given two and quite rudely told that we could not have any more.... Now I don't know about you but I enjoy the small things in life like a cup of tea and a biccie before bed then a nice coffee to wake me up in the morning. As we weren't Allowed anymore my hubby had to go out at 9 in the evening and buy some... To add to this is was a sweltering july day so we really needed a drink or two and with 3 children under the age of 5 it's not like you can stay out late and tend to spend a bit more time in your room. I mean how much does a few tea bags and sachets of sugar cost? You can get them in pound land!
Having children of their own you would think they would understand things like this.... Having a nice cup of tea once you have got the kiddies to sleep is a small thing that parents enjoy. It was a bit like being told off for being greedy which I don't believe asking for a few extra condiments is. After all we did pay £85 a night and as as a frequent traveller through my job in the travel industry and visiting family I can honestly say in all the years of visiting b&bs, hotels and guesthouses we have never ever come across this before.
Such a shame how one thing can put you off :-(
Due to this we won't be returning which is a real shame as we were actually going to re book for may, July and oct 2013 when we visit our family and recommend to family too.
- Official Description (provided by the hotel):
- Small recommended 4 star guesthouse close to all amenities and beach. An ideal location to explore all Torbay and South Devon have to offer. Family run with comfortable, well maintained and clean en-suite rooms. Free car parking available to guests and free wifi throughout the property. Hearty breakfast included with traditional, continental or alternatives like smoked salmon and scrambled eggs. Larger superior doubles available for longer stays and special occasions. ... more less
- Reservation Options:
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- Also Known As:
- The Ambassador Paignton, Devon