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“Well, well, well,well.” 5 of 5 stars
Review of Radisson Blu Hotel, Durham

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Radisson Blu Hotel, Durham
4.0 of 5 Hotel   |   Frankland Lane, Durham DH1 5TL, England   |  
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Ranked #6 of 19 Hotels in Durham
Certificate of Excellence 2014
Kent
Contributor
14 reviews 14 reviews
12 hotel reviews
Reviews in 13 cities Reviews in 13 cities
14 helpful votes 14 helpful votes
“Well, well, well,well.”
5 of 5 stars Reviewed February 16, 2014

Well run, well equiped, well maintained and well located. Second time at this hotel and the standards have been maintained since my last visit in the summer. Tried dinner here during this stay and enjoyed a decent four course meal with a pint for a tad over £20, good service as well.
I'll be staying here again the next time am in the North East.

Room Tip: Try and get a room at the front of the hotel otherwise you risk an early morning wake up call from a...
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  • Stayed February 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NHollowayGM, General Manager at Radisson Blu Hotel, Durham, responded to this review, February 17, 2014
Well I did start to wonder what you review was going to say when i saw the title.
Well firstly thank you for the review of the hotel!
I am well pleased that you enjoyed your meal in Filini.
I hope you are well and I look forwards to (well)coming you back to the hotel very soon.
Regards
Neal
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,489 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (354)
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Salford, United Kingdom
Top Contributor
53 reviews 53 reviews
46 hotel reviews
Reviews in 25 cities Reviews in 25 cities
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed February 14, 2014

I stayed here for one night on business. I received a very warm, friendly, polite and efficient welcome from staff at check in. My room was spacious and well equipped, benefitting from a large bed and a good level of standard equipment (including a fridge). Robust WiFi was included in the cost of the room. There were some very minor niggles with an otherwise very good room - for example, the bed linen was marked with what looked like a coffe spill and the bathroom was showing signs of wear and tear, with 'tired' grouting round the tiles that needed replacing. I found it difficult to get the temperature of the room right with the heating controls. Overall, however, I found this to be a very good, well equipped, comfortable, quiet and well run hotel - one that I would certainly use again.

  • Stayed February 2014, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NHollowayGM, General Manager at Radisson Blu Hotel, Durham, responded to this review, February 17, 2014
Thank you for your review of the hotel.
I hope that next time you stay we can turn your 4 stars into 5!
Regards
Neal
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
rickmansworth
Top Contributor
107 reviews 107 reviews
23 hotel reviews
Reviews in 50 cities Reviews in 50 cities
138 helpful votes 138 helpful votes
5 of 5 stars Reviewed February 12, 2014

I chose to stay here because i had been there during the day for a work event.

The reception staff , are friendly and very efficient , and if a queue forms , more staff just seem to appear !!.

The room was very quite, and the heating and ventilation could be adjusted so there was none of the usual "hotel stuffy box syndrome ".

wardrobe space had plenty of hangers ( other hotels take note !!!) tea/coffe and a nespresso machine .
plenty of space to work , and an additional chair, , and if all lights turned on no need for miners lamp , as in many hotels.

bathroom was excellent and shower easy to use .

restaurant was also very good, with a good range of dishes very reasonable priced, and a wine list that matched and reprinted good value for money.

Breakfast again met the same very high standard ,

every member of staff i encountered was pliant and efficient , and appeared to enjoy working there,

there are many business centric hotels whose managers should stay here to see how its done,

In the words of the ex governor of California " I 'll be back !)

  • Stayed February 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NHollowayGM, General Manager at Radisson Blu Hotel, Durham, responded to this review, February 14, 2014
Thank you for the 5 star review of the hotel!
I am pleased that you enjoyed all that we have to offer here abd in the words of that ex-governor fellow "hasta la vista baby"
Hope to see you very soon
Regards
Neal
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MANCHESTER
Contributor
17 reviews 17 reviews
10 hotel reviews
Reviews in 12 cities Reviews in 12 cities
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed February 12, 2014

Stayed here on the weekend for my fiancées birthday. From Start to finish the staff at this hotel were excellent. Really pleasant and friendly atmosphere.
Stephanie the Reservation and Group Accommodation Co-Ordinator looked after the booking and I appreciate all her assistance in the booking and for the lovely room.
If your staying in Durham then this place is highly recommended

Breakfast was incredible, so much food available.

  • Stayed February 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NHollowayGM, General Manager at Radisson Blu Hotel, Durham, responded to this review, February 14, 2014
Thank you for the 5 star review of the hotel.
I will pass your positive comments onto Steph!
I look forwards to seeing you again soon.
Regards
Neal
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Edinburgh, United Kingdom
1 review
5 of 5 stars Reviewed February 10, 2014

The room was comfortable and quiet so had a good night's sleep. The en suite had a bath which I liked. The breakfast was good and we had an enjoyable bar meal one evening. The hotel is within walking distance of the city but up flights of steps so you need to be relatively fit. In fact there are a lot of steep,cobbled streets in Durham. The staff are friendly and very helpful. There are a lot of facilities which we didn't have time to use as we found so many things to do in the city. It would be great if you had children with you.

  • Stayed February 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Radisson Blu Hotels

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NHollowayGM, General Manager at Radisson Blu Hotel, Durham, responded to this review, February 12, 2014
Thanks for the review.
I am glad that you found the hotel comfortable and you enjoyed our fabulous city!
I hope to welcome you to the hotel again soon
Regards
Neal
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Middlesbrough, United Kingdom
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 10, 2014

Top hotel great staff delicious food excellent location. What more do you need? The hotel recommended an Indian restaurant called Shaheens whic turned out to be first class.
Well done to all at the Radisson Blu Durham.

  • Stayed January 2014
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NHollowayGM, General Manager at Radisson Blu Hotel, Durham, responded to this review, February 12, 2014
Thanks for the review.
I am glad that we met all your expectations!
See you soon
Neal
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hebburn, United Kingdom
1 review
5 of 5 stars Reviewed February 10, 2014

Me and my partner use the hotel on a regular basis for weekends away. This time we came with a friends. We frequented the local square, and the hotel bar etc.. Our stay was excellent, first class service and we'll be coming again for another stay

  • Stayed February 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Radisson Blu Hotels

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NHollowayGM, General Manager at Radisson Blu Hotel, Durham, responded to this review, February 12, 2014
Thank you for taking the time to review the hotel.
I hope to see you again soon.
Regards
Neal
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Radisson Blu Hotel, Durham

Address: Frankland Lane, Durham DH1 5TL, England
Phone Number:
Location: United Kingdom > England > County Durham > Durham
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Business Hotel in Durham
#3 Luxury Hotel in Durham
#4 Family Hotel in Durham
#4 Romantic Hotel in Durham
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Radisson Blu Hotel, Durham 4*
Number of rooms: 207
Reservation Options:
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Also Known As:
Radisson Blu Hotel, Durham Hotel Durham
Radisson Durham

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