I have stayed in this hotel many times and have had varied experiences, most of them OK. However, my most recent stay was not great.
The staff are always friendly and helpful and the hotel is very convenient for the town centre and Gala centre but they really need to up their game if they want to compete with the local low cost hotels.
To reiterate the gripes of other guests .... the bath water was always lukewarm, the bed was hard with very basic bedding, breakfast on Saturday and Sunday morning was a scrum. We were told to find ourselves a table ... easier said than done to find one that had been cleared. We ate in the Felini restaurant one evening. My daughter said her beef was good but my seafood risotto was almost devoid of seafood. I had the seafood linguine at Ask across the road in the Gala centre the following night for the same price. It was packed with shellfish. Trays being left in the corridor for hours was an issue all weekend; other guest's leftover curry is never a nice sight in the morning. There was one lift working all the time.
The room was hot and the air con not working but, if the windows were opened, you got the noise from weekend revellers and boy racers plus the construction site across the road.
I have stayed here many times but I am sad to say I would seriously consider going elsewhere in future.
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- Also Known As:
- Radisson Blu Hotel, Durham Hotel Durham
- Radisson Durham