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“wedding” 4 of 5 stars
Review of Premier Inn Durham City Centre

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Premier Inn Durham City Centre
Freemans Place | Walkergate, Durham DH1 1SQ, England   |  
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Rooms from £69
Ranked #1 of 19 Hotels in Durham
Huntingdon, United Kingdom
Contributor
18 reviews 18 reviews
7 hotel reviews
Reviews in 13 cities Reviews in 13 cities
12 helpful votes 12 helpful votes
“wedding”
4 of 5 stars Reviewed September 18, 2013

We booked this hotel to attend a friends wedding in Durham. The hotel was as most Premier inns, friendly and clean but the noise from city center revelers going home in the early hours of saturday night was loud.Only one t-bag and milk in the room each, more available if you go down to reception!! Excellent 'all you want' breakfast in the mornings, that was well liked.

Room Tip: Ask for a quiet room at weekends
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  • Stayed September 2013, traveled with friends
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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854 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (157)
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Oxford, United Kingdom
Top Contributor
74 reviews 74 reviews
17 hotel reviews
Reviews in 44 cities Reviews in 44 cities
67 helpful votes 67 helpful votes
4 of 5 stars Reviewed September 15, 2013

Delightful and helpful staff. Excellent situation for visiting Durham as centrally located, and attractions accessible by lift in car park. Good room and bed. Good value breakfast - we had continental, which included porridge ( not sure if available on continent!).

  • Stayed September 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Amersham, United Kingdom
Senior Reviewer
8 reviews 8 reviews
Reviews in 5 cities Reviews in 5 cities
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed September 14, 2013

Had to wait for an hour after the hotel said that the room would be ready, but the room was very good. The beds were extremely comfortable, it's only the time it took for the room to be ready that was disappointing.

  • Stayed May 2013, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Romford
1 review
5 of 5 stars Reviewed September 13, 2013

We had a very friendly greeting on arrival. Room was very comfortable and clean. Breakfast was fresh, tasty and wholesome. The front desk were very friendly and helpful. They gave us extra towels and booked us a pre-booked taxi cab for the following days trip. Very near to the train station and the city centre. I would recommend staying here.

  • Stayed September 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

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Bournemouth, United Kingdom
Senior Reviewer
6 reviews 6 reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed September 13, 2013 via mobile

Was staying on business for the week and had a room on the third floor which was nice and spacious. The only thing against the room is; I stayed in another Premier Inn (in Surrey) the week before and their TV was bigger and also had a sofa instead of a chair in the room. I preferred the sofa as was easier to unwind after work rather than a chair.

there was a menu change during the week which caused slight disruption, as meal times were extended, however the new menu is a lot better so was worth the wait.

there was a couple of small issues, surrounding meal vouchers not being applied on the right days, but this was sorted out swiftly.

majority of staff members were fantastic, odd one here or there that seemed a bit lazy and not focused, but they seemed to be in the managers radar.

all of the managers were very good at keeping on top of the staff and making sure all customers were being seen to, and all the waiting staff were brilliant - always smiling and happy and making sure everything was OK.

There was a slightly older lady that served in the morning and was on reception a couple of times and she was brilliant - not being agest here, but she was a good 30 years older than majority of other serving staff and she had the same drive and happiness as the rest of them.

only one real problem (not even really a problem) - the freeview needs retuning i think. Film4 isn't on the right channel

  • Stayed September 2013
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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London
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed September 13, 2013

My husband and I stayed here Aug bank holiday (sat) for one night.

Check in was quick and staff very helpful.

We booked through booking.com, which automatically meant we were booked in to a disabled room. The staff told us this happens quite a lot. We were happy to move, in case the room was needed by someone who needed it, but there were no spare rooms hotel was fully booked.

Unfortunately the bed in the room, as it was low & was very flat, uncomfortable and was in fact two beds pushed together, with a big gap. shame as all else was fine. was just very uncomfortable bed.

Such a shame as have stayed in many premier inns and we love the big comfy beds.

Overall hotel seemed nice, we did not eat there so can not comment.

I do feel although was given a slight discount on the parking. It should be something that is included in the price of the room! As we were not made aware at the time of booking that it would be an extra £10 odd to park overnight.

Location is great, right in the city centre clubs and bars restaurants all on the doorstep.

  • Stayed August 2013, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Waterford, Ireland
Senior Contributor
29 reviews 29 reviews
8 hotel reviews
Reviews in 11 cities Reviews in 11 cities
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed September 10, 2013

A nice hotel, in a very good location and good value for money. The staff were friendly and helpful. The food was good but the hotel was quite busy and they were understaffed which meant the service suffered at dinner and breakfast.

  • Stayed July 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 2 of 5 stars Service
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Additional Information about Premier Inn Durham City Centre

Address: Freemans Place | Walkergate, Durham DH1 1SQ, England
Phone Number:
Location: United Kingdom > England > County Durham > Durham
Amenities:
Bar / Lounge Restaurant Wheelchair access
Hotel Style:
#2 Romantic Hotel in Durham
#3 Business Hotel in Durham
#3 Family Hotel in Durham
Price Range (Based on Average Rates): $
Number of rooms: 103
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Premier Inn, TripOnline SA, Priceline and Odigeo so you can book your Premier Inn Durham City Centre reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Premier Inn Durham City Centre Hotel Durham
Durham Premier Inn

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