I regularly stay at this Premier Inn as it close to my family. I have made numerous visits to this Premier Inn and I amazed by the number of staff who remember me on each return visit I make. Even the newer members of staff who do not know are always extremely friendly and kind towards to me.
Andrea the breakfast lady always make time for me, and I can also see that she always gives good customer service to all guests who stay at the Premier Inn. Chris on reception is another member of staff who remembers me and she also gives good customer service to all guests who stay at the Premier Inn.
I have made two visits to this Premier Inn over the recent Christmas / New Year break. On both occasions one being Christmas Day and the other being New Years Day I was allowed to check in early well before the standard 2pm check in time as they had rooms free.
I have to say all the staff at this Premier Inn are asset to the brand and will always put the customer first. This is a great Premier Inn to stay at.
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- Also Known As:
- Premier Inn Durham City Centre Hotel Durham
- Durham Premier Inn