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“Comfy Beds at Last!” 4 of 5 stars
Review of Premier Inn Newcastle-under-Lyme

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Premier Inn Newcastle-under-Lyme
3.0 of 5 Hotel   |   Beata Road, Talke Road | Chesterton, Newcastle-under-Lyme ST5 7AH, England   |  
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Rooms from £55
Northampton UK
Senior Contributor
46 reviews 46 reviews
17 hotel reviews
Reviews in 29 cities Reviews in 29 cities
25 helpful votes 25 helpful votes
“Comfy Beds at Last!”
4 of 5 stars Reviewed March 9, 2014

Have stayed here several times in the pasr but not for about a year. My expectations were same as last time but...the beds have undergone an upgrade since my last visit. Gone are the rock hard honeycombe sprung mattresses that make your hips and rip cage sore and in are Hypnos soft sprung mattresses with plush toppers. I have never had a more comfortable sleep in a Premier Inn than this. The usual issues of kids hurtln

Stayed March 2014, traveled with friends
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348 reviews from our community

Traveler rating
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    43
    22
    15
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (60)
Date | Rating
  • English first
  • Italian first
  • Any
English first
Sutton Coldfield
Top Contributor
147 reviews 147 reviews
36 hotel reviews
Reviews in 58 cities Reviews in 58 cities
47 helpful votes 47 helpful votes
5 of 5 stars Reviewed March 7, 2014

Friendly and attentive staff. Good parking. Spacious and comfortable room. Great bed and a good night's sleep. Very much for car users as there's nothing to walk to around there. One minor gripe is the breakfast where you can have as much as you can eat for 7 quid or a croissant and coffee. An in-between option e.g. toast and jam didn't seem to be available at the neighbouring Tay Barns

  • Stayed March 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stoke-on-trent, United Kingdom
1 review
5 of 5 stars Reviewed March 4, 2014

Was easy to find enough carparking spaces a lovely stay very polite staff and helpfull and food was nice could go up as many times as you wanted just needs improvement on cleaness as the bathroom was not properly cleaned


  • Stayed February 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with premierinn.com

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Leicester, United Kingdom
Contributor
17 reviews 17 reviews
10 hotel reviews
Reviews in 15 cities Reviews in 15 cities
84 helpful votes 84 helpful votes
5 of 5 stars Reviewed March 3, 2014

We decided to stay at this hotel as we had planned a weekend away to go and visit National Trust properties in the area.The receptionist was fantastic,explaining everything and the room eas great on the ground floor.We were facing the rear car park but absolutely no noise!
The restaurant attached is a Taybarns,and what an experience.The food eas fantastic and fresh and the staff were great too.You have to experience it.The manager who was on duty while we were there was fantastic he'll go far eithin the company.
OVERALL- GREAT EEEKEND,THANKS

  • Stayed March 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Bourne, United Kingdom
Top Contributor
85 reviews 85 reviews
32 hotel reviews
Reviews in 40 cities Reviews in 40 cities
39 helpful votes 39 helpful votes
3 of 5 stars Reviewed March 3, 2014

I have stayed at this hotel once per year for the past four years, usually on a Friday night. When I first used it, I praised it for the very high standards. In Novemeber last year, I complained about the room and I was refunded in full, plus thanked by the manager for bringing things to his attention. Good business practice.

However, I stayed over on the evening of the 27th February and found the standard has not really picked up. The reception and check in was as ever, brilliant and cheerful. The rooms though, are now really looking tired.

I went to the Taybarn next door for a drink and evening meal that I was encouraged to book when checking in but waited almost ten minutes for service at the bar. They seemed only interested in taking money for meals from the line of people, who were by then outside the doors! Time - 17.45. I went back to Premier reception to be told the extra bar staff started at 18.00hrs and it was always like this. So, why do they not put someone on the bar a little earlier?

I booked a taxi and ate at a nearby steakhouse, brilliant. Next time in that area, I will be staying at the new Premier in Hanley.

Room Tip: A room at the back on the second floor means you can open a window and not choke on the cigarette sm...
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  • Stayed February 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
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Neston, United Kingdom
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed February 24, 2014

This was my second stay at the Premier Inn Newcastle Under Lyme and again it was a lovely stay, the room was very clean, the staff were very friendly, helpful and bubbly. I would definitely recommend this hotel to family and friends.

  • Stayed February 2014, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with premierinn.com

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Edinburgh, Scotland, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed February 17, 2014

Stayed at the above premier inn over the weekend, we had a very good stay, family room was adequate size and very clean, taynards (restaraunt attached next door) was very good value for money. If in Newcastle under Lyme I would use this premier lodge again.

  • Stayed February 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with premierinn.com

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Premier Inn Newcastle-under-Lyme

Address: Beata Road, Talke Road | Chesterton, Newcastle-under-Lyme ST5 7AH, England
Phone Number:
Location: United Kingdom > England > Staffordshire > Newcastle-under-Lyme
Amenities:
Bar / Lounge Free Parking Restaurant Wheelchair access
Hotel Style:
Ranked #2 of 6 Hotels in Newcastle-under-Lyme
Price Range (Based on Average Rates): $
Hotel Class:3 star — Premier Inn Newcastle-under-Lyme 3*
Number of rooms: 83
Reservation Options:
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Also Known As:
Premier Inn Newcastle-Under-Lyme Hotel Newcastle-Under-Lyme

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