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“Good value” 4 of 5 stars
Review of Premier Inn Newcastle-under-Lyme

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Premier Inn Newcastle-under-Lyme
Beata Road, Talke Road | Chesterton, Newcastle-under-Lyme ST5 7AH, England   |  
Hotel amenities
Uxbridge
Contributor
14 reviews 14 reviews
10 hotel reviews
Reviews in 10 cities Reviews in 10 cities
16 helpful votes 16 helpful votes
“Good value”
4 of 5 stars Reviewed October 30, 2012 via mobile

We stayed for one night in a family room, having spent a long day at Alton Towers we tried to use my phones satnav to find the hotel, after an hour of going round in circles as gps kept dropping we found the hotel. I would advise to printing out exact directions if coming from Alton Towers.
Reception staff very helpful and friendly, our room was spotless and comfortable.
The restuarant was good value but quite noisy and not relaxing at all.
Breakfast had a great selection.
The sound proofing in the room was quite bad we got woken up by what sounded like a herd of elephants above, which was probably a child running around in the room above. On check out I mentioned this to reception and they offered to refund our stay. I thought this was great customer service.

  • Stayed October 2012
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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281 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (51)
Date | Rating
  • English first
  • Italian first
  • Any
English first
Reviewer
5 reviews 5 reviews
Reviews in 3 cities Reviews in 3 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed October 29, 2012 via mobile

Cannot fault the 2 nights I had. Staff and hotel did what i expected and more. Staff were attentive and helpful. They genuinely did there best to make sure i had the best nights sleep possible. Only a 20 min drive to Alton towers!

  • Stayed October 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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1 review
5 of 5 stars Reviewed October 29, 2012 via mobile

We found our stay here comfortable, easy, accessible, clean, reliable, affordable, friendly, great food....

We used this Premier Inn to access Alton Towers easily and they gave us a map and directions and were very helpful and true journey to and from was approx 35 mins! :)

  • Stayed October 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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England
Contributor
16 reviews 16 reviews
15 hotel reviews
Reviews in 14 cities Reviews in 14 cities
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed October 25, 2012

I stayed for 2 nights on business. Room was spotlessly clean, bed comfortable and plenty of very hot water. It was very quiet and I could not hear any traffic noice as it's set back a bit from the main road. The restaurant is not a place for a quiet relaxing meal - all you can eat buffet - but I must say the food was rather good for the price - £7.99. Yes I would stay again

  • Stayed October 2012, traveled on business
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Royal Tunbridge Wells, United Kingdom
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed October 17, 2012

My friend and I stayed here at the end of September for the first night of a trip to Alton Towers, have stayed in a few Premier Inns over the years but have to say was impressed with this one. Receptionist very friendly and helpful, even giving us helpful advice about where to eat.

Room was as you'd expect, we had a double and single bed overlooking the car park. Very clean with all the usual amenities. Water pressure must be a bit of an issue as both the shower and the taps in the sink were just dribbling out water.

We tried to eat in the restaurant, and were indeed warned how busy it was, and got advised the minute we walked through the door that it was an hours wait for a table, it was heaving in there. We ended up visiting the local drive through a mile down the road as we were starving.

Overall hotel was nice, about 20 minutes away from Alton Towers which was the reason for our visit. Ample parking and easy to find, will stay again.

  • Stayed September 2012, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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fife
Senior Contributor
37 reviews 37 reviews
9 hotel reviews
Reviews in 19 cities Reviews in 19 cities
30 helpful votes 30 helpful votes
5 of 5 stars Reviewed October 9, 2012

stayed on sun 7th and mon 8th for visit to alton towers,after long drive down from scotland couldnt wait to get checked in and settle in for night,couldnt believe our eyes when we went to the adjoining taybarns restuarant,dont get anything of this standard in the premier inns in scotland.£5.99 for all you can eat buffet,choice was amazing,soup,salad bar,chip shop,grill.italian,chinese,indian,carvery and a massive sweet selection,also kids have bottomless drinks.you people in england dont know how lucky you are.also on the plus side never saw 1 grumpy member of staff.dear whitbread when are you coming to scotland

  • Stayed October 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Carmarthen, United Kingdom
2 reviews
5 of 5 stars Reviewed October 8, 2012

fantastic stay booked two rooms as children are 17, 15 and 9. asked for the rooms to be next to each other which they were. i highly recommend this hotel for value for money. easy to find and excellent parking. easy and quick check in very friendly staff. the restaurant next door was also value for money and fantastic range of food. hotel rooms were spotless and couldnt fault anything. i usually stay in 4 to 5 star hotels but this is a first i will definately stay again.

  • Stayed October 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Premier Inn Newcastle-under-Lyme

Address: Beata Road, Talke Road | Chesterton, Newcastle-under-Lyme ST5 7AH, England
Location: United Kingdom > England > Staffordshire > Newcastle-under-Lyme
Amenities:
Bar / Lounge Free Parking Restaurant Wheelchair access
Hotel Style:
Ranked #2 of 6 hotels in Newcastle-under-Lyme
Price Range (Based on Average Rates): $
Reservation Options:
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Also Known As:
Premier Inn Newcastle-Under-Lyme Hotel Newcastle-Under-Lyme

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