Three years ago I held my father's funeral gathering at the Borough Arms and so I knew the standard of the service. This time I used it for a surprise 90th birthday party for my mother. Apart from the initial visit all the planning was done by email which was a great help as I live a distance away from North Staffs. On the day everything was as good or better than I hoped for. Events Co-ordinator Emma had set up the rooms just as I asked .The function rooms were, bright, clean and inviting with starched table cloths in place and ready for us on our arrival.The staff had been briefed as to our requirements and nothing was too much trouble. The buffet was plentiful, attractively presented and tasty and did not appear until the agreed time so that it was fresh.My only complaint would be that those fiddly individual milk cartons are out of place at a function and milk in a jug is needed.There is always the danger of milk spurting out of these cartons ,if you can get them open, and old fingers require quite a degree of assistance. But apart from this the Borough Arms made the birthday memorable for us. A big thank you to all
- Official Description (provided by the hotel):
- The Borough Arms Hotel and Restaurant is one of the oldest established hotels in the Newcastle-under-Lyme and Stoke-on-Trent areas, with history dating back to 1783. The hotel is very much of the style associated with a traditional English town centre coaching inn, yet has been sensitively and subtly refined to offer the comfort and modern standards demanded by today's visitors. Independently owned and managed, the hotel retains many period features and takes great pride in offering a very personal service. As a valued guest, you may be confident that we will do our utmost to ensure your comfort, whether you are staying in one of our 40 centrally heated, en-suite rooms, visiting us for a meal in the restaurant, or using our conference and banqueting facilities. ... more less
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