The building is a beautiful, historic one; part of a terrace which gives Weymouth its quaint charm, and the rooms were beautiful with lovely linen and towels. I wrote to the owners to point out a few things which marred our stay back in July, but have had no reply! I wanted to encourage them to make the business a success, so I told them that it was a shame that, as a family of four, we had to actually ask for our toast at breakfast- and then were served with two slices only! The owner literally brought us a toast rack with two slices of toast! That little gesture seems such a little thing, but with no "good morning" or any attempt at conversation, it just jarred. We had two sea-view rooms, and tried to ignore the fact that the balcony was filthy, with cigarette ends, drinks cartons and cups and rubbish all over the place, and two completely broken plastic chairs on the balcony (which you reach by ducking under the sash window). I said to the owners that it was a pity, as it would take no time at all to clean up the balconies and make them pleasant, as the neighbouring properties have done. Maybe this has happened now, as no-one has mentioned this recently. Overall, a greeting upon arrival, and some hint of a welcome would have gone a long way. We have just come back from a week at a lovely hotel in Rhodes, and the contrast could not possibly have been greater with regard to friendliness. When it comes to customer service, it really is important.
The sea-view rooms we chose were lovely
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