A special birthday lunch for two was a very disappointing experience. Poor reception service; no chance to relax in lounge area to view menu and have a drink; taken straight to Grill room - no atmosphere; funereal music; wrong menu presented...we overheard chef having words with waiter. My reply to my letter of complaint was explained as being 'a blip in service'! More than one blip in my opinion!
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- Also Known As:
- Rhinefield House Hotel Brockenhurst
- Rhinefield Hotel Brockenhurst
- Rhinefield House Brockenhurst, New Forest National Park