We had our wedding here on Friday 21st September. From the moment we viewed the hotel, we knew it was the one. The location is simply amazing, this hotel has the wow factor. The room for the ceremony is exquisite and has the slight feel of a church. The main hotel has some beautiful rooms on one side of the hotel and on the opposite side there are a number of extremely well decorated and fully equipped apartments for hire by the week, all set in the middle of the New Forest, what more could you want?
We decided to book 4 of the apartments (each sleeping 6 people via beds and sofa bed) with our families and friends for the week leading up to our wedding and we all had a fabulous time. The apartments are very quaint with their own individual characteristics and are fully stocked to allow you to live as you normally would. The managers of the apartments are helpful and professional, they even sent us a wedding congratulations card which was a lovely touch. There is a very small gym and spa area for the hotel and apartment guests to use, there is also an outdoor swimming pool and tennis courts. Bikes can be hired direct from the hotel and there are plenty of walks which you can take from the hotel. Brockenhurst is an 8 minute drive away.
In the lead up to our wedding our planner, Hannah, was incredibly professional and helpful, we had a final meeting and menu tasting included in our package and we were very grateful for both. The help and professionalism of all of the staff at Rhinefield House was second to none. Andrea and Mitchell on reception were fantastic all week, superbly presented and always welcomed us with a smile and nothing was too much trouble, they are both a credit to the hotel.
Our wedding day went off without a hitch, all thanks to Katie, Tom and their amazing team. We could not fault a single thing, it was perfect and everything we could have hoped for.
The Walker Suite was fabulous and we were very grateful to be able to go into the room early, it made our morning relaxed and stress-free. The reception staff sent some champagne to the room which we felt was a lovely touch. We also noticed a newspaper in our room that evening which had been wrapped in purple tissue paper, we've yet to discover who placed it in our room but we have a feeling it was from the hotel staff. Katie assisted me (the bride!) when our registrar arrived and also when it was time to start the ceremony. She had a lovely sense of calm about her which of course helped me massively.
A million thank yous to Katie, Tim and their team, they did a fabulous job all day long and are a true credit to the hotel. Everyone worked so hard to make our day extra special, the layout of the room looked fantastic and all the timings went smoothly. Katie was very professional, if she needed to speak to me, she would catch my eye and then wait for me to finish what I was doing and make my way over to her. Katie was there when I needed her and then she worked in the background, as did all the staff, they did not get in the way and worked seamlessley together. The kitchen staff and chef deserve a huge thanks as the food was amazing, everyone commented on how delicious it tasted and the service of the food was quick and well executed.
Thankfully, our DJ arrived and did a fantastic job. We advised Tim and Katie of our concerns over the DJ and they kept us informed throughout the afternoon, advising us of two replacements they had on standby.
Basically, Katie and her team took any of the stresses of the day completely away from us and kept a calming and 'in charge' exterior which we greatly appreciated.
Thank you to everyone at the hotel for making our day one that we will never forget. We look forward to going back to the hotel on our anniversary.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Huge congratulations from everyone at Rhinefield. I know they all enjoyed it as much as you did. The team are over the moon with your comments and wish you every happiness in your future together. We’re all looking forward to seeing you back in the Forest soon and Katie says please bring the photos.
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