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“Amazing” 5 of 5 stars
Review of Careys Manor Hotel & SenSpa

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Careys Manor Hotel & SenSpa
4.0 of 5 Spa   |   Lyndhurst Road, New Forest National Park, Brockenhurst SO42 7RH, England   |  
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Christmas Pamper Break
Ranked #3 of 12 Hotels in Brockenhurst
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
“Amazing”
5 of 5 stars Reviewed October 22, 2012 via mobile

We had our wedding here in June 2012 and it was amazing. The staff could not be anymore helpful. The food was outstanding, the rooms were fab and the service was amazing. We then returned in August..and we got the same level of service as our wedding day. We used the spa and had a massage. The spa facilities were out of this world.i can not recommend this hotel enough!

  • Stayed August 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TLyonShaw, Manager at Careys Manor Hotel & SenSpa, responded to this review, November 6, 2012
Thank you for taking the time to post such a kind review of your recent visits to Careys Manor Hotel & SenSpa. Your praise towards the Hotel and the team is greatly appreciated and will be shared with all.

I am delighted that you have enjoyed your stay with us on both occasions, your wedding day in particular, and I look forward to welcoming yourself and your husband back in the future.

Thomas Lyon-Shaw
Hotel Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,461 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (315)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Any
English first
sydney
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
Reviews in 7 cities Reviews in 7 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed October 22, 2012

We booked a late break, which was excellent value, £160 for two nights in a Garden room and with dinner included on the first night and two breakfasts. The room was as you would expect with twin beds. The pillows and duvets were amazing, however I have to report that both my friend and I did not have a good nights sleep whilst there as we found the beds incredibly hard.
We both had a massage in the Senspa and can report it was the best I've ever had.
Location is lovely as well, ideal for exploring the New Forest.

  • Stayed October 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TLyonShaw, Manager at Careys Manor Hotel & SenSpa, responded to this review, November 6, 2012
Thank you for your feedback following your recent visit to Careys Manor Hotel & SenSpa.

I am delighted that you both enjoyed your stay, making the most of SenSpa, and also venturing out to explore the New Forest.

I am however, sorry that you both found your beds uncomfortable, and I will be following this up with our Head Housekeeper with interest.

I look forward to welcoming you both back again in the future.

Thomas Lyon-Shaw
Hotel Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed October 20, 2012

We came to Careys Manor for four nights with bed and breakfast.

We stayed in a garden room, which was conveniently situated for the pool, restaurants and car parking. It was large enough and well appointed.

The accommodation was comfortable and the staff helpful.

The pool is good,but unless you pay extra for club faciliies you have to use changing rooms and toilets on another floor.

Breakfasts are at a high standard and the service helpful. The Thai resaurant was authentic; we didn't try the other.

The price, is about what you would expect, if you take advantage of the bargain package. Otherwise it would be excessive.

Room Tip: The garden wing was conveniently placed. The rooms were very nice.
See more room tips
  • Stayed October 2012, traveled with friends
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TLyonShaw, Manager at Careys Manor Hotel & SenSpa, responded to this review, November 6, 2012
Thank you for taking the time to post a review of your recent stay at Careys Manor Hotel & SenSpa.

Your praise towards the Hotel and the team is greatly appreciated and will be shared with all.
I am delighted you enjoyed your stay and I look forward to welcoming you back in the future.

Thomas Lyon-Shaw
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Brighton, United Kingdom
Contributor
16 reviews 16 reviews
4 hotel reviews
Reviews in 11 cities Reviews in 11 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed October 19, 2012

One of the best hotels I have ever stayed in. Very friendly staff throughout the hotel. Food is top notch. Amazing breakfast spread, authentic Thai lunch and jaw dropping experience at the manor. Senspa was also amazing. Can't wait to go back.

  • Stayed September 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TLyonShaw, Manager at Careys Manor Hotel & SenSpa, responded to this review, November 6, 2012
Straight to the point, a pleasure to read!

Thank you for taking the time to post such a kind review of your recent stay with us. I am delighted that you enjoyed your stay, and am grateful of your praise towards the team.

I look forward to welcoming you back in the near future.

Thomas Lyon-Shaw
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Top Contributor
79 reviews 79 reviews
49 hotel reviews
Reviews in 32 cities Reviews in 32 cities
35 helpful votes 35 helpful votes
3 of 5 stars Reviewed October 19, 2012 via mobile

This hotel is not quite as good as the photographs and a little stuck in the 80s
I was here on business not pleasure so the spa was of no use to me.
The French bistro needs a makeover as do the hallways leading to the rooms.
Superior room was good and the bathroom modern.
Fine dining room was overall of a good standard with helpful staff.
No turndown service which would be good but tea and coffee in the room was a plus.
Overall needs some TLC

Stayed October 2012, traveled on business
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TLyonShaw, Manager at Careys Manor Hotel & SenSpa, responded to this review, November 6, 2012
Thank you for your constructive feedback following your recent stay at Careys Manor Hotel & SenSpa.

I am sorry to learn that we did not live up to your expectations, and have taken note of your feedback regarding the Hotel corridors and Le Blaireau.

I hope we may have the pleasure of welcoming you back in the future.

Thomas Lyon-Shaw
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Brighton, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed October 18, 2012

We have now stayed at carey manor and senspa twice and have been very impressed both times. The staff in the hotel were relaxed and friendly and extremely welcoming. Our room was very nice and closely located to the spa.

The food at both the Zen garden and manor restaurant was excellent and the service superb particularly in the zen garden. A wide variety of food on offer and we were very impressed with the vegetarian selection. Breakfast was also great with a wide selection on offer.

The spa itself was lovely and very relaxing. The receptionist was friendly and could not do enough to help us.

Highly recommended!

Room Tip: The rosewood rooms are slightly bigger and located closer to the spa
See more room tips
  • Stayed September 2012, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TLyonShaw, Manager at Careys Manor Hotel & SenSpa, responded to this review, November 6, 2012
Thank you for your kind feedback following your recent stay at Careys Manor Hotel & SenSpa.

It is always a pleasure to learn of our guests returning, and on behalf of the team I look forward to welcoming you back for visit number 3!

Thomas Lyon-Shaw
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Thame, England, United Kingdom
Reviewer
5 reviews 5 reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed October 16, 2012

This hotel on the web site looked fantastic, I have to say in reality the hotel is very average.
I found a lot of the staff to have little or no personality and found them very wooden.
The rooms and general decor is dated and worn.
The breakfast was ok.
Didn't eat any other meals here on our three night visit as local pubs seemed and were a lot more inviting and better value for money.
Spa was nice but don't think it's value for money.

  • Stayed October 2012
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TLyonShaw, Manager at Careys Manor Hotel & SenSpa, responded to this review, October 23, 2012
Thank you for your candid feedback following your recent stay at Careys Manor Hotel & SenSpa.

I am sorry to learn that we have not lived up to your expectations, feedback quite adverse to other reviews posted on this forum.

Thomas Lyon-Shaw
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Careys Manor Hotel & SenSpa

Address: Lyndhurst Road, New Forest National Park, Brockenhurst SO42 7RH, England
Phone Number:
Location: United Kingdom > England > Hampshire > New Forest National Park > Brockenhurst
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Romantic Hotel in Brockenhurst
#2 Luxury Hotel in Brockenhurst
#3 Family Hotel in Brockenhurst
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Careys Manor Hotel & SenSpa 4*
Number of rooms: 78
Official Description (provided by the hotel):
Careys Manor Hotel and Senspa is a luxury 4 star spa hotel set in the heart of the beautiful New Forest. This highly commended hotel has been voted Hotel Spa of the Year by the British Beauty Awards and awarded Gold by the Green Business Tourism Scheme. With three restaurants, there is plenty to choose from - whether you prefer fine dining in our two AA rosette Manor Restaurant, a relaxed atmosphere in Blaireaus French Bistro or want to enjoy authentic Thai cuisine in the Zen Garden Restaurant. ... more   less 
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Also Known As:
Careys Manor Hotel And Senspa
Careys Manor Hotel & Sen Brockenhurst
Careys Manor Hotel & SenSpa Brockenhurst, New Forest National Park
Careys Manor Spa Senspa
Careys Hotel Manor
Careys Manor Brockenhurst

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