Wanted a one night stay this weekend, couldn't book on the phone (fair enough, lots of places do this) and were advised to turn up on the night and that there would be plenty of space. Traffic Friday night hideous so we turned up around 7 to be told that there would be no pitching due to problems with the drains unless we'd pre booked. We were joining family who were already pitched so this was especially frustrating. We tried to pitch at nearby Hollands wood, who were extremely helpful, but they were packed and it was getting too late to pitch anyway. We returned to roundhill to join family for a BBQ at least and were charged £3.50 each for the priveledge and some very abrupt treatment from the staff. End result was £85 spent on a room in a pub (turfcutters arms, highly recommended by the way) and a ruined weekend.
Things happen, I understand that, but the way visitors (especially those who should have been guests anyway) were treated was extremely poor.
As per other reviews the place was full of litter, hungry horses interfering with pitches as a result and the toilets were pretty poor.
Personally I would never go there again and would be happy to try out Hollands park. Staff were great, location better and pitches looked nicer too.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.