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“Great place to stay!” 5 of 5 stars
Review of Sunrise

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Sunrise
4.0 of 5 Guest house   |   6 Burn View, Bude EX23 8BY , England   |  
Hotel amenities
Ranked #13 of 50 Bude B&B and Inns
Certificate of Excellence 2014
Beaminster, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
“Great place to stay!”
5 of 5 stars Reviewed September 1, 2012

Shirley and John are excellent hosts! they are very welcoming and the accommodation is very good indeed. The breakfast menu is extensive and provides choices for all tastes and appetites - all cooked to perfection. Sunrise is in a superb location where it is in easy walking distance of all amenities in Bude town centre. This was our second stay at Sunrise and we've already booked for next year. Thank you Shirley and John.

  • Stayed August 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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194 reviews from our community

Traveler rating
    163
    27
    3
    0
    1
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32
85
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (27)
Date | Rating
  • English first
  • German first
  • Any
English first
Christchurch, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 31, 2012

Stayed at the Sunrise again this August after staying last August. Had four rooms - A wonderful place to stay in Bude, central, excellent food and the rooms are spacious and clean. John and Shirley are wonderful hosts. The lounge is available during the day which is a must in rainy Bude!! Will be staying again.

  • Stayed August 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Derby, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed August 27, 2012

Thank you Shirley and John for helping make our week's stay in Bude absolutely fantastic.

Guest House/Hospitality - Excellent
Food - Excellent
Location (Beach/Coastal Walks/Scenic Walks/Town Centre/Places to Visit) - Excellent
Value for Money - Excellent

If your considering going to Bude then the Sunrise is the place to stay as we consider you won't find better.

Room Tip: If you take your dog, as we did, we recommend Room 1 with the Patio Doors and Patio.
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  • Stayed August 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Leeds
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed August 17, 2012

We booked this guest house over 3 months in advance, our card details/phone numbers were taken at that time.

The nearer it got to our holiday date we had no conformation by post or email, from them, so we rang for confirmation.
We spoke to a lady (presumably the wife) who had no records of our booking!!!!
As no money had been deducted from our bank, we couldnt prove we had booked?.

So because they had no booking for us on their system, we had to book again at another guest house - even though we knew we had booked two rooms at the sunrise!

So we were very confused and suprised to recieve a call from the sunrise on the day we had originally booked with them. They were calling to ask what time we would be arriving! So how had our booking mysteriously re appeared on their system??!!

We explained, to John, that we had called to confirm the booking, but we were not on the system so had to book elsewhere. He clearly didn't believe that any fault was theirs. We tried to argue the point that this was not any fault of ours and we were met with the reply that the full amount for both rooms had been taken from our card that morning and was non returnable!!.

What a mess - this is a disgusting way to conduct business. We have never booked hotels/guest houses in advance without getting confirmation. It seems to me the lady we spoke to must have been looking at the wrong Friday in July when we rand to check they has out booking. This is 2012 - how many guest houses/hotels take a booking without sending confirmation!!! We had confirmation from all of the others we booked for our holiday.

Times may be hard for the industry, but these actions were basically THEFT. How disgusting they have to charge innocent guests for their own mistakes.

John the owner, had no compassion or explanation, and said their was no way we would be getting our money returned. It was their mistake!! They took full payment from my card, they had two rooms that weren't used - so no cleaning, no washing of bedding and no breakfasts to make and still took my money. Words fail me. I'm glad I don't treat my customers the same way.

Our advise is don't book here if you want to be sure of your booking!!!!
There are lots of other wonderful guest houses in Bude - like the Fairway House with owners who respect their customers and send out confirmation following your booking.

  • Stayed July 2012, traveled with family
    • 1 of 5 stars Value
    • 1 of 5 stars Service
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sunrise special, Owner at Sunrise, responded to this review, August 22, 2012
This Reviewer did not stay at sunrise, we have never meet him but he did use threatening language about leaving a bad review when we refused to refund his deposit. Reviewer did have a room booked but got confused at which Guest house he had booked, we had his card details which we take when confirming room booking. This is not a factual account of the transaction between us. If we had lost his booking why did we phone him on the day of arrival to confirm ETA. He may have telephoned another guest house to check his booking but that was not Sunrise because his booking was taken and entered correctly within our computer and paperwork. we are however sorry that this person is unhappy but it is not the fault of Sunrise.
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Bristol, United Kingdom
Senior Reviewer
6 reviews 6 reviews
Reviews in 4 cities Reviews in 4 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed August 15, 2012

Stayed here for my husbands birthday weekend Aug 12, you could not ask for better from a Guest house.

We had a lovely warm and friendly welcome from the landlord John, who even parked our car somewhere safe and free for us. He was very helpful about places to eat and things to do in the area.

The house is ideally located for the beach, shops and pubs and restaurants. Our room was lovely, recently decorated and had lots of nice little touches like shower gels, bath robes, books as well as the usual tea and coffee etc. Also had patio doors out on to a private decking area which was lovely in the sun.

Breakfast was superb with a vast menu, plenty of veggie options for me and all cooked to perfection. Shirley is a wonderful cook and my husband recommends the haddock and eggs - he liked it so much he had it both days.

If we ever go to Bude again we will definitely be staying with John and Shirley, you couldn't ask for friendlier and more genuine hosts.

Room Tip: Ask for the ground floor room in sunny weather and/or you are taking a dog.
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  • Stayed August 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Uxbridge, United Kingdom
1 review
4 of 5 stars Reviewed August 14, 2012

We stayed at this B&B for 4 days,and Shirley and John made us so welcome on arrival. nothing was too much trouble.Our room was very comfortable with all the amenities you could wish for including Bath Robes. When we came down for breakfast in the mornings,we were greated with warm smiles.Breakfast was excellent with various varities.They were very helpful in terms of recommending places of interest.I would strongly recommend this B&B to anybody who woshes to holiday in Bude.

  • Stayed June 2012, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bristol, United Kingdom
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed August 1, 2012

We stayed here for 7 nights last week and had a great time, a friendly welcome and an en-suite room with a lovely view and morning sunshine. Nothing was too much trouble for our comfort or to make our visit more enjoyable, and the dog was welcome. The breakfasts were delicious, all freshly cooked to order. We will certainly come again. Thank you John and Shirley.

  • Stayed July 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
sunrise special, Owner at Sunrise, responded to this review, August 12, 2012
Thank you for your kind words about Sunrise. We are both very glad that you had a great time and look forward to seeing you both again soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Sunrise

Address: 6 Burn View, Bude EX23 8BY , England
Location: United Kingdom > England > Cornwall > Bude
Amenities:
Beach Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Wheelchair access
Hotel Style:
Ranked #13 of 50 B&Bs / Inns in Bude
Price Range (Based on Average Rates): $
Hotel Class:4 star — Sunrise 4*
Number of rooms: 7
Official Description (provided by the hotel):
An original Bude townhouse situated a few steps away from the charming town centre and beaches. Just over the road from the Bude and North Cornwall golf course and club house. Sunrise Guest House offers a comfortable and friendly setting to all those requiring bed and breakfast accommodation in Bude. A few moments walk away are Bude’s two beautiful sandy beaches and access to the stunning North Cornwall Coastal path. Refurbished in a contemporary style complimenting its existing features Sunrise Guest House offers 7 en-suite bedrooms providing single, double, triple, family and ground floor accommodation, for families and small groups we can tailor an excellent value solution to meet your needs. To make your stay as welcoming as possible we aim to offer a friendly and relaxed atmosphere, you will have access to your room at all times as well as our guest lounge which is complete with a range of books and DVDs for Bude’s occasional rainy day! Our excellent breakfast menu is guaranteed to impress and tempt all appetites, using the best of fresh and local produce it is cooked to order and can be served between 7:30 and 9:00 am ensuring a great start to your day. Sunrise Guest House, provide free Wi Fi, drying facilities for walking boots and coats, and will provide packed lunches and flasks on request; Sunrise Guest House will endeavor to provide anything else you may require to make your stay a success. ... more   less 
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Also Known As:
Sunrise Hotel Bude
Sunrise Bude, Cornwall

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