We only went in the soft play part, but looking in to the bowling area it looked spacious and clean.
The soft play was fine for a couple of hours for my 5 and 7 year old children on a very rainy morning on our holiday. It was pretty crowded, as were all the tables to sit and watch, but we got one eventually. The children loved it and it was so much fun that even they had exhausted themselves by the end of two hours and were quite happy to go home and rest!
You can buy food but it is fairly standard pizza/chips/burgers style fare - OK if a bit stodgy.
Parents of very young children - be aware that they can easily get out of the room unnoticed. Soon after we arrived we were standing on the slope that goes out to the exit when I saw a tiny toddler go crying past me, evidently lost. I kept an eye on her and she was able to go out of the door when some other people were going out. No sign of a mum looking for her so I had to go out and rescue her - I let the staff at the desk know and they took charge of her and eventually found the oblivious mum who was just sitting reading! The toddler should never have been on the play structure anyway as it is too old (there is a perfectly good toddler area next to it), and wherever she was the mum should have been there too (she was under 18 months, I reckon)! She could easily have toddled out into the car park unnoticed. This is of course not the fault of the venue but of bad parenting! Probably an issue at every soft play round the country!
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